Starbucks in Parsippany

“Yesterday i walked inside starkbucks 11/6. WOW from the outstanding customer service, smiles from everyone working at that location I must say i was amazed! The place is very clean and neat. Management, pls thank your entire morning staff on 11/6, they are the best.. keep up the good work!!
This is from someone who appreciates hard work!“

“The staff at this Starbucks is so amazing and they always make my drinks perfectly! Recently I accidentally ordered a drink on the app to the wrong Starbucks and didn’t realize till I got to the drive through, the workers were so kind and were able to make my drink without charging me again!!“

“I’d like to start with the less impressive of the two things that I really enjoy about this Starbucks - the space

The space is clean, open, and comfortable. Natural light fills the cafe with an impressive amount of seating and table space. I have been here all times of the day and night each day of the week and have always been able to find a *good* seat to sit and get work done for a few hours.

But now on to the real reason this location has me in an absolute chokehold - the staff

Words would fail me if I were to regale you with all the ways that exceptionalism flows from each of these top-tier baristas. I have never had a bad experience with any of these baristas, but I’d be lying if I said I didn’t have my favorites

Holly - a true and genuine caring person. Holly is ready to give her talents and her heart to each person that walks in. She’s so kind and even when pressed or in a rush, she never makes the customer feel rushed. Her menu knowledge is second to none and always willing to give a recommendation. You know it will be a good day when Holly is behind the counter. I call it a Holly-day 😊

Anabel - I’d say that Anabel was the personality hire of the group, except that she is also a brilliantly talented barista. I’ve been astounded by the ways that Anabel has volunteered to take my standard drink orders to the ^Next Level^ by adding in her own personal flare. If you ever don’t know what to ask for - ask for Anabel - she’ll take care of you

Cass - One of the first people I met my first time I came, and an inextricable part of why I keep coming back - Cass is so fun! She will become a fast friend to any that can match her warm inviting energy. When having a particularly hard day, she took time while on break to just sit and chat with me. This is more than a good employee - Cass is a good person that any establishment would be fortunate to have representing them.

Rayyan - This is the first person I met on my very first visit. I can recall her being the supervisor on shift and I noticed some kind of inspection taking place. Certainly, Rayyan might’ve been nervous, but rather than allowing that stress to flow on to the customer, she met me with a smile and even laughter. It’s extremely unusual to find a supervisor who is this cool under pressure, while being so people-centric. It’s obvious her coworkers feel comfortable around her because they feel cared about and supported by her. Rayyan takes a group of talented baristas and turns them into a team. Since then, I’ve happened to have been in the cafe for visits of a regional manager, local management, and third party inspections - Rayyan’s confidence in her team during each of these instances is well-earned because of care she puts into each shift. Kind, caring, effective leadership is rare and I’m privileged to be able to observe it so often at my local Starbucks

There are other Baristas that are unquestionably deserving of a shoutout too. Some names that come to mind are River, Gen, Ray, Sarah, and more. These baristas can certainly expect a more lengthy review of their high quality performance - but I was moved to take this time to try to reflect back just some of the kindnesses that have been extended to me by each of these wonderful people.

As always - I’ll be looking Forward to my next visit to my favorite store 😁❤️🙏🏽“