Customers` Favorites
Customers` Favorites
“If there were more stars, I'd give them. We are from out of state (formerly from Waldwick) and needed to send a brunch catering to a dear family. Bagel Supreme was professional, sweet, considerate and kind. I called on a Sunday afternoon at 1 PM (about an hour before the store closed) and the owner had his wife call "within the hour." She did and spent time with me on the phone getting the right order to fit my request for the family. Then sent multiple texts to confirm everything throughout the evening. Talk about going ABOVE AND BEYOND! They delivered PROMPTLY as promised the next day and they sent us pictures of the platters to ensure that we saw what was delivered. Greeting cards to mark the occasion with our thoughts HAND WRITTEN were attached. The store would NOT take money until the order was delivered even though I offered to pay in advance. I will absolutely use them in the future for long distance gift giving (who doesn't like food as a gift)? And this will be our very first stop when we are back in town. 1,000% recommend!!!“
Customers` Favorites
“Best bagels ive ever had: better than anything in nyc and better than anything else in jersey. Everyone in there hustles and works hard. I kept seeing the team asking for a guy named Byron and he was super on top of everything. That guy is an MVP. Whoever takes the orders on the phone is also a star: always gets the orders right- every detail (and thats hard to come by).
Now i will say, a large part of what i do for a living is making the customer service experience at restaurants better and more efficient. Most restaurant operators will not take advice unsolicited but i wanted to give mine anyway in hopes of maybe one day they will consider some changes:
A lot of times when i come here i see frustrated customers waiting on lines. Lot of old men cutting the lines. Nobody knows where to stand and sometimes multiple lines form. The people waiting to place an order are also in the same line as people waiting to pick up their order. So, i would do a number of things to improve their systems:
1. I would promote ordering ahead for pickup on their website. There are so many great companies they can use which can set up an awesome website for them : my favorite is Figure or Toast.
2. I would modernize everything by having the tickets from their website come in via printers and everything typed out. Would control where the tickets went and set up multiple printers.
3. Would ahve order screens so kitchen staff can see the orders, in the order they come in (with time stamps) and mark them off as they go.
4. I would have a screen so customers can see which orders are “in progress” and which are “finished”. That way orders that are ready, customers can go up to their counter and mention their name. This system also works well if you have delivery drivers in your face a lot.
5. I would have 2 lines set up, divided with standing signs “order here” line and a “pick up “ line.
6.I would also have a worker whose only job would be: manning the register, cleaning up, attending to the lines. I see a lot of the FOh going to the back to get things and add things and that element is not typical in an efficient restaurant system. There should be an expediter who passed things to FOH so they dont have to go to the back and get in people’s way.
I would do more but i know that even a few of these changes would enhance the customer ordering and pickup experience and if done right it could potentially make the workers lives easier once they get used to the new systems.
I know they probably wont do any of this because they are busy and people love them and will put up with the status quo. But i will say one observation: i noticed most customers are of a certain age. Younger generations like and expect efficient ordering processes and dont like to talk to people: they like kiosk ordering and online ordering a lot.
The restaurants i operate do about 90% of their orders on online platforms. Its becoming the norm and i know many customers would appreciate a simpler way to order ahead, and get to go on that shorter “pick up” line.
Just a thought.
But hey, at the end of the day even if Bagel Nosh become more inefficient i would still come back because they truly have the best Bagels and their team hustles, and always gets everything perfect. I applaud the owners for being able to maintain such a strong team and the work culture there is impeccable- nobody is slacking off.
Wishing Bagel Nosh and Team only the best. Best of Bergen every year for a reason!“
Customers` Favorites
“This was my first time ordering from this store, and I must say, they exceeded my expectations. The cheese quesadilla, bagel with cream cheese, and muffin were all incredibly delicious. However, there was a minor mistake in my order, and the store associate promptly corrected it. I highly recommend this store to anyone looking for a great dining experience.“
Customers` Favorites
“A great place..Rema, Nart, Willie and Mohammed are wonderful people...Homemade potato salad is delicious...Family owned business who takes care of the community and appreciates those who patronize their business...Thank you for always taking care of me...Willie your the Best....“
Customers` Favorites
“Absolutely love the sunny and bright atmosphere of this place, all of the workers are super helpful and friendly. The food is amazing too, the muffins are INCREDIBLE. The owners are also super nice! They might just be friends with the whole town!“
Customers` Favorites
“Great place to stop ! Large variety of bagels, Plus a lot more then just bagels! Always a friendly face to serve you too !“
Customers` Favorites
“This small business is just wonderful. The food is delicious, the bagels and sandwiches are so fresh and tasty and the bagels are large. I purchased here a few times via the TGTG app and purchased bagels and their delicious home made assorted flavor cream cheeses. Additionally, the owner Ernesto and his wife are so genuine, customer service focused and take pride in the products/service they provide to their clients and community. I definitely recommend this bagel shop and more as one of the BEST in NJ and I drive 7 miles from Maywood,NJ to support them while purchasing their outstanding products!!!! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Thank you, Jessie and crew! The bagels and breakfast sandwiches are DELICIOUS! The wraps and sandwiches are too! You’ve kept me well fed for years on my way to work and AT WORK!“
Customers` Favorites
“A MUST STOP every time I come back to NJ to visit my Mom!“
Customers` Favorites
“They always that pot of fresh coffee ready when u get there and staff is super nice and clean 💜🙏💙🌻🥰💯“
Customers` Favorites
“✅Excellent catering services ✅Delicious wraps ✅Bacon, egg & cheese on a 🥯 or yummy croissant 🥐 simple perfection“
“I love this spot, pass several of bagel shops to come here. The owner is very friendly and dedicated. The bagels are very fresh as well the owner told me they make a batch in the morning and one later in the day where most spots I went to only make in the morning.“
Customers` Favorites
“Enjoy food and friendly place“
Customers` Favorites
“Very simple.. The best bagels in this entire area by far !!!“
Customers` Favorites
“Excellent service! Delicious food!“
Customers` Favorites
“Great place for breakfast! Hungry Man sandwich was delicious and fit for someone hungry. Omelette platter is big and tasty. Will come back next time in town!“
Customers` Favorites
“My favorite bagel place!!! I've tried others but this is the best. Only suggested improvement is to slice the Taylor ham thinner and add more veggies to the veggie cc but the best bagels.Updated review, September 2023, I have recently went to two different bagel stores in the area and by no way shape or form. Do they compete with this place. One in Kinnelon and one in Butler. Just an update, still by far my favorite.Some staff are friendlier than others, but I've worked in a bagel store and I know how grueling it can be, I never hold it against them because they are always busy and it is a very short interaction.I highly highly recommend this bagel store!“
Customers` Favorites
“The staff are extremely nice and kind. I called from a distance and asked for bagels to be delivered to the local hospital. The staff was very patient and made every effort to get the bagels to the patient.“
Customers` Favorites
“They are the best because they’re the only bagel shop that actually LISTENS to your order. Toasted dark bagel? Done. Extra crispy bacon? Done. Add little butter? Done.
Any other place you go to, they would miss one of the above.
And their bagels are delicious. Not too fluffy, not too thick.“
Customers` Favorites
“Great bagels, great prices, great people. Love this place! 🥯“
Customers` Favorites
“fresh bagels and sandwiches. friendly workers. the best ♥️“
Customers` Favorites
“The food is fresh and plenty of it portions are big just what this town needed you can eat inside or outside and it even as a drive thru window if you choose to eat there ask for Michelle’ye service is excellent and always smiling and helpful very clean place great menu and I’m a foodie!!! Been here over 10 times pops has a lot more than bagels never disappoints I highly recommend this hidden Gem!!!“
“Wonder is not a restaurant. You call, place your order and they will tell when to pick up. In and out no cuss. People are friendly
You can get anything you want. It's a one stop restaurant with top chefs from around the country, and their recepies. Everyone in the family and friends, can order all different kinds of of food. It's fast, reasonable, they do not skimp on anything. Food is always fresh and delicious!“
Customers` Favorites
“I love a good bagel sandwich. A well done Taylor ham and cheese on a toasted everything bagel is my go to. This place makes a great sandwich. I love being able to text my order and get a response when it will be done. I've been ordering from this place for over a year and the food is always ready when they say it will be. In and out in minutes. Great place, nice people, good food.“
“Taking off one star because they don’t post their prices you have to go online to see how much things cost. Good local deli. Staff are nice, food is comparable to other NJ delis. Price are a bit higher, but reasonable for northern NJ. There are all of the deli breakfast and lunch type sandwiches, snacks and drinks. In a strip mall so convenient for after Kid classes in an adjacent business.“
Customers` Favorites
“The best bagel and breakfast spot in the state! Their food is amazing and so is the service.“
Customers` Favorites
“Yummy Jersey Bagel Sandwiches! 😋🥯❤️“
Customers` Favorites
“Great food and staff. I go there often and I have never gotten anything that wasn't delicious. The bagels are amazing. Unfortunately I am now gluten free but their gluten free bagels are very good. The salads and the fries are really good too. The prices aren't crazy and the portions are decent. The staff is always friendly and willing to accommodate any special requests that I may have. This is definitely my favorite bagel shop.“
Customers` Favorites
“I used to come here all the time in college, circa '98, '99. I haven't been there in quite a few years, but decided to stop with my son the other day. I ordered a Taylor Ham and cheese on a toasted plain bagel and he had a plain bagel with cream cheese. It was the best I've had in years!! Now my son is asking me everyday to take a ride up there. Glad to see the quality remains the same! We'll be back........frequently! The Howard Stern on an Everything Bagel was my go to in college. I'm sure it's still amazing.“
Customers` Favorites
“Coffee is the best lunch sandwich are delicious servers are great One of my best places to eat“
“YUM everything bagels are great here. I live in Vernon unfortunately the only place with edible & delicious bagels is this place, (I know it’s in Warwick not Vernon) I drive a few minutes out of my way for this place, very reasonably priced, never have I had a bad meal here!“
Customers` Favorites
“Delish lunch and amazing bagels!“
Customers` Favorites
“Everything is so fresh and amazing.“
Customers` Favorites
“EVERYTHING is GREAT!!!!....“
Customers` Favorites
“So many choices. It’s a great lil spot for a healthy, drive thru, coffee, smoothies, teas homemade cookies, bagel 🥯“
Customers` Favorites
“Great sandwiches! Friendly and knowledgeable staff!“
Customers` Favorites
“Everyone loves to complain about Fred, but he's just a hard working man who gets annoyed when people are on their phones and holding up the line that he's trying to move along. I've seen him be super friendly to regulars (including me) and go out of his way to do nice things for people. The other employees are also very nice, hard working guys, who always say hi and flash a smile, even when they are not waiting on you. The bagels and sandwiches here are good, and he does pizza bagels during the week that my boyfriend from CT still raves about (and gets every time he comes down here). Also, if you don't have a lot of time and need a quick stop for breakfast or lunch, Fred will have you in and out in record time.“
Customers` Favorites
“Great bagels with a large selection of cream cheese. Deli sandwiches are huge“
Customers` Favorites
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“Great staff in Allendale. Food was delicious“