Wendy's in Wayne

“This Wendy’s is one of the better locations. In my opinion all Wendy’s are great but this one is the best. The staff are friendly and drive thru was fast (it was also 11am). The fries and chicken sandwich were hot and fresh. And the strawberry lemonade is good as always! I tried the new Garlic Parmesan wings and they were incredible with the buttermilk ranch.“

“I don't usually write reviews pertaining to fast food places but today I will be making an exception based on the level of service and care received. Today, I took my daughter to Wendy's after she asked for a hamburger and nuggets in the afternoon. After eating too much and having the frosty on top of everything she did not feel well and threw up. While I was trying to figure out what to do next by myself and having a 4 year old, I cleaned up what I could and told the person in the front, whom I believe was the manager or in charge. (She did not wear the same uniform as others) Not only did she clean up the mess we created, but she also asked my daughter how she was feeling.

I expected attitude, annoyance, and everything under the sun when I told her, but she was polite and understanding the entire time. My daughter felt bad and even so after the person spoke to her in Spanish, my daughter got excited and said she was nice.

Sometimes all we need in this world is a little kindness and understanding. To us it means a lot, to children, it means the world. Although I did not get her name, I do want to say thank you!!!“

“We stop at this Wendy’s every year on our way to upstate NY, we were disappointed to see it change from the classic Wendy’s building to the modernized version only corporate has to appreciate. Food was as usual, inside doesn’t have the same feeling at all, cold and unwelcoming. Service was fine, food came out quick after ordering on the new screens instead of talking to a human being, god forbid. Won’t be coming back to this location. We understand it’s a franchise and rules must be followed, but we can go anywhere for fast food. We came here for the vibes, and the vibes are now washed out in modern black and white corporate bad taste.“

“I eat a lot at Wendy’s . It’s my families choice of fast food . But out of all places that I’ve eaten from Wendy’s this is probably the one that gives the best customer service . The cashier was very nice to me and my son I didn’t get his name but this other lady who handed my food was also very kind to me and gave an excellent customer service that even my son said she’s really nice and noticed her passion for her work. I believe her name was Concepcion. Management when you see this know that she’s a keeper“