Customers` Favorites
Customers` Favorites
“Purchased four breakfast sandwiches and a BLT plus a half dozen bagels. The staff is super friendly and they got the order perfectly right. The bagels are pillowy and delicious. The bacon, egg and cheese was so good the teenager inhaled two in record time. My sausage, egg and cheese was also scrumptious. Would highly recommend.“
Customers` Favorites
“Turkey , egg and , cheese on an everything bagel. Best spot around !“
Customers` Favorites
“Best bagels ive ever had: better than anything in nyc and better than anything else in jersey. Everyone in there hustles and works hard. I kept seeing the team asking for a guy named Byron and he was super on top of everything. That guy is an MVP. Whoever takes the orders on the phone is also a star: always gets the orders right- every detail (and thats hard to come by).
Now i will say, a large part of what i do for a living is making the customer service experience at restaurants better and more efficient. Most restaurant operators will not take advice unsolicited but i wanted to give mine anyway in hopes of maybe one day they will consider some changes:
A lot of times when i come here i see frustrated customers waiting on lines. Lot of old men cutting the lines. Nobody knows where to stand and sometimes multiple lines form. The people waiting to place an order are also in the same line as people waiting to pick up their order. So, i would do a number of things to improve their systems:
1. I would promote ordering ahead for pickup on their website. There are so many great companies they can use which can set up an awesome website for them : my favorite is Figure or Toast.
2. I would modernize everything by having the tickets from their website come in via printers and everything typed out. Would control where the tickets went and set up multiple printers.
3. Would ahve order screens so kitchen staff can see the orders, in the order they come in (with time stamps) and mark them off as they go.
4. I would have a screen so customers can see which orders are “in progress” and which are “finished”. That way orders that are ready, customers can go up to their counter and mention their name. This system also works well if you have delivery drivers in your face a lot.
5. I would have 2 lines set up, divided with standing signs “order here” line and a “pick up “ line.
6.I would also have a worker whose only job would be: manning the register, cleaning up, attending to the lines. I see a lot of the FOh going to the back to get things and add things and that element is not typical in an efficient restaurant system. There should be an expediter who passed things to FOH so they dont have to go to the back and get in people’s way.
I would do more but i know that even a few of these changes would enhance the customer ordering and pickup experience and if done right it could potentially make the workers lives easier once they get used to the new systems.
I know they probably wont do any of this because they are busy and people love them and will put up with the status quo. But i will say one observation: i noticed most customers are of a certain age. Younger generations like and expect efficient ordering processes and dont like to talk to people: they like kiosk ordering and online ordering a lot.
The restaurants i operate do about 90% of their orders on online platforms. Its becoming the norm and i know many customers would appreciate a simpler way to order ahead, and get to go on that shorter “pick up” line.
Just a thought.
But hey, at the end of the day even if Bagel Nosh become more inefficient i would still come back because they truly have the best Bagels and their team hustles, and always gets everything perfect. I applaud the owners for being able to maintain such a strong team and the work culture there is impeccable- nobody is slacking off.
Wishing Bagel Nosh and Team only the best. Best of Bergen every year for a reason!“
Customers` Favorites
“Loved their frozen latte! 🥤“
Customers` Favorites
“Carlos has been making bagels for years! Glad to see him start his own business!“
Customers` Favorites
“these guys are the best, you get treating like family at this deli, food is off the chart, recom all to go there“
Customers` Favorites
“The bagels of my Brooklyn youth!“
Customers` Favorites
“This was my first time ordering from this store, and I must say, they exceeded my expectations. The cheese quesadilla, bagel with cream cheese, and muffin were all incredibly delicious. However, there was a minor mistake in my order, and the store associate promptly corrected it. I highly recommend this store to anyone looking for a great dining experience.“
Customers` Favorites
“Absolutely love the sunny and bright atmosphere of this place, all of the workers are super helpful and friendly. The food is amazing too, the muffins are INCREDIBLE. The owners are also super nice! They might just be friends with the whole town!“
Customers` Favorites
“Bagel House always delivers excellent service and delicious food! The team is friendly, efficient, and makes you feel welcome the moment you walk in. Their bagels are fresh, flavorful, and perfectly made — whether it’s breakfast or lunch, you can always count on a great meal. It’s a go-to spot we truly enjoy and highly recommend!“
Customers` Favorites
“This small business is just wonderful. The food is delicious, the bagels and sandwiches are so fresh and tasty and the bagels are large. I purchased here a few times via the TGTG app and purchased bagels and their delicious home made assorted flavor cream cheeses. Additionally, the owner Ernesto and his wife are so genuine, customer service focused and take pride in the products/service they provide to their clients and community. I definitely recommend this bagel shop and more as one of the BEST in NJ and I drive 7 miles from Maywood,NJ to support them while purchasing their outstanding products!!!! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“I deliver David’s bagels their Tropicana drinks and have to say they are the nicest people. Paula and Javier treat you so well and so does everyone else behind the counter. You can tell this is THE SPOT for a lot of people and it make sense. Their food also comes out piping hot and amazing I’ve gotten a TEC with hash browns it’s the best. Good vibes I highly recommend“
Customers` Favorites
“Unbelievable customer service!! Highly recommend just for that… plus the bagels are the best!!!“
Customers` Favorites
“A MUST STOP every time I come back to NJ to visit my Mom!“
Customers` Favorites
“The food was great, and the staff was super helpful �“
Customers` Favorites
“Do you have cinnamon raisin bagels?“
Customers` Favorites
“I found this gem of a spot when visiting family in NJ. This has to be the best I’ve had since becoming celiac 6 years ago. The bakery items are to die for and the bagel breakfast sandwiches are the best ever. I got to stop in this past weekend and got a few goodies to bring home. If you are gluten free and in the are do not pass this place up.“
Customers` Favorites
“The best bagels..Owners of the deli very nice,with big smile on face ,the food is delicious 😋..Highly recommend to go there“
Customers` Favorites
“They always that pot of fresh coffee ready when u get there and staff is super nice and clean 💜🙏💙🌻🥰💯“
Customers` Favorites
“Thank you John's Famous bagels for providing such a great service to the community during this difficult time! Thank you for staying open and delivering not just bagels, but the necessities we need to feed our families.“
Customers` Favorites
“One of the most consistent bagel places around and it speaks for itself as you can't get in there on the weekends and and weekday mornings as well sometimes it's amazing.
Great service great smiles always consistent bagels non-stop the best around no doubt“
Customers` Favorites
“I read their amazing reviews, I had to add me 2 cents. Definitely try their French toast. Brings back my memories of being a kid, and filling as f...... Great for breakfast, lunch or dinner!!!“
Customers` Favorites
“Zeid and his team were great. Everything was made fresh and quick. The store is very clean. The egg bagel with cream cheese was perfect and the right amount of CC. I got a SBEC and it was delicious full of flavor. The portion def filled me up. The daisy muffins were ok. They were a little too greasy to my liking. But all in all would def come back“
Customers` Favorites
“This is our favorite place for bagels in Tenafly. We moved from NYC and missed our morning bagels and thought we’d never find a good replacement. Their bagels are soft enough but not doughy and their everything bagel has the perfect amount of seasoning. I like that this bagel has a little salt in the seasoning and a little onion bite. The owners learned our “usual” quickly and are super nice.“
Customers` Favorites
“I love their bacon egg sandwich on their onion bagel!! always fresh and taste great!!!!“
Customers` Favorites
“Excellent food, great service and quick.“
Customers` Favorites
“Customer service is their main priority“
Customers` Favorites
“A real bagel. Case closed.“
Customers` Favorites
“✅Excellent catering services ✅Delicious wraps ✅Bacon, egg & cheese on a 🥯 or yummy croissant 🥐 simple perfection“
Customers` Favorites
“The couple that run this place are like your favorite Korean neighbors. Nothing fancy, nothing over the top, just good food. This great deli has me come back because you feel like you're in your hometown and you have to stop by to say hello and get a quick bite to eat.“
Customers` Favorites
“Visited multiples times and it’s been good experience each time. Their bagels taste good which is most important and the staff is friendly
They also take orders over the phone which is convenient in the morning time on the way to work.“
Customers` Favorites
“Great selection of breakfast and lunch options in addition to some hard-to-get grocery items. Friendly staff and they also have a text option allowing you to place your order ahead of time.“
Customers` Favorites
“Very simple.. The best bagels in this entire area by far !!!“
Customers` Favorites
“Excellent service! Delicious food!“
Customers` Favorites
“Great place for breakfast! Hungry Man sandwich was delicious and fit for someone hungry. Omelette platter is big and tasty. Will come back next time in town!“
Customers` Favorites
“Breakfast here at least once every week. Have never had a order disappoint.
Chicken Cutlet sandwich, grilled chicken sandwich, grilled cheese, the BLT, bagels with cream cheese, Chicken Florentine wrap, Chicken Pesto wrap, cheeseburger, ALL OF THEM SLAPPP.“
“I love this spot, pass several of bagel shops to come here. The owner is very friendly and dedicated. The bagels are very fresh as well the owner told me they make a batch in the morning and one later in the day where most spots I went to only make in the morning.“
Customers` Favorites
“Great food and atmosphere. wonderful staff.“
Customers` Favorites
“I was looking for authentic NY bagels, which most sellers don't have.Got lucky at Kathy's Bagels. Just discovered this location, brought home 2 bagels, toasted the 'everything bagel' added butter. Delicious!! Perfect texture and so tasty! Also bought the cheddar bagel, I'm so looking forward to having soon. I was pleasantly surprised with the vast number of foods they offer, from deli to hot prepared meals and more. I highly recommend Kathy's Bagels Cafe & Deli if you're looking for quality food and delicious taste! Very friendly staff, welcoming environment and pleasant experience!“
Customers` Favorites
“One of the best Vegetable soups I have ever had.“
Customers` Favorites
“The staff are extremely nice and kind. I called from a distance and asked for bagels to be delivered to the local hospital. The staff was very patient and made every effort to get the bagels to the patient.“
Customers` Favorites
“They are the best because they’re the only bagel shop that actually LISTENS to your order. Toasted dark bagel? Done. Extra crispy bacon? Done. Add little butter? Done.
Any other place you go to, they would miss one of the above.
And their bagels are delicious. Not too fluffy, not too thick.“
Customers` Favorites
“Best bagel cafe ever. Just visit them and u will know what I am talking about. Busy but everything is super fresh. Also visit their other location in Dumont. #dumontbagelcafe #cresskill #dumont #bagels #cafe #breakfast #lunch #fresh #saladbar“
Customers` Favorites
“Love Davids!!!! The best!“
“Wonder is not a restaurant. You call, place your order and they will tell when to pick up. In and out no cuss. People are friendly
You can get anything you want. It's a one stop restaurant with top chefs from around the country, and their recepies. Everyone in the family and friends, can order all different kinds of of food. It's fast, reasonable, they do not skimp on anything. Food is always fresh and delicious!“
Customers` Favorites
“Big fans of the coffee drinks both cold and hot and the muffins, croissants, cookies and other baked goods are delicious and fresh baked on the premises!“
Customers` Favorites
“The best bagels and customer service around!“
Customers` Favorites
“THE BEST place for breakfast 🍳“
Customers` Favorites
“I like this location. For some reason almost every bagel place has terrible feng shui, they make you crowd into a cramped corner and you are in everybody's way while you wait for your order, or you gotta stand amongst the tables with your butt in somebody's face. Not here though! And the bagels are good, obviously.“
Customers` Favorites
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“This bagel shop is a local favorite for a reason. The bagels are fresh, perfectly crisp on the outside and soft inside, with great flavor in every bite. There’s a solid variety to choose from, and the spreads are generous and delicious. Friendly service and good coffee make it an easy go-to for a quick, satisfying breakfast.“