Tim Hortons

$ • Donuts, Coffee Shops

Hours today·

About Tim Hortons

Tim Hortons, a Canadian icon, is facing some challenges with customer experience. The food remains consistent with expectations, and many customers praise the coffee, especially the medium regular dark roast, as rich and perfectly balanced. The Timbits, donuts, and breakfast sandwiches are noted for being fresh and satisfying. However, the facilities need attention. The bathrooms have been reported as dirty, with the hand dryer in the ladies washroom not working for over three weeks. Cleanliness and overall maintenance of the facilities require improvement.

The staff are generally good, with many employees being very polite and friendly, always keeping a smile. A new employee who takes orders is highlighted for her courtesy. Service times can be slow, especially during busy periods, but the staff's positive attitude shines through. Customers appreciate the effort of employees who ensure food is well-packaged, such as placing a Boston cream donut in a to-go box during hot days. Despite being a very busy store, the staff is reliable and efficient, managing the rush while remaining cheerful. Overall, this Tim Hortons benefits from a good team, but cleanliness and facility maintenance need urgent attention to enhance the customer experience across the franchise.

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Tim Hortons Menu
Tim Hortons Menu

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Tim Hortons Reviews

2.9
323 ratings
5
37%
4
7%
3
6%
2
9%
1
41%
Food
3.5
Atmosphere
3.1
Service
3.1

Share your opinion about Tim Hortons

soy de México y estamos muy acostumbrados a la marca Starbucks ya que todavía no entra a México Tim Hortons, yo lo conozco de mi viaje anterior a Canadá y lo adoro, me gusta mucho su panadería que es fresca y el café me encanta porque no es fuerte ni amargo, tiene un delicioso sabor. Cuando entré a México seré la fan no 1 de Tim Hortons.
Today September 10th 2026 only 5 min or less 🥰 today your guys get 5 stars again ✨
I waited 35 minutes for a two ingredient sandwich and a drink. Theres dozens of dead flies on the window sills and im just disappointed in waiting in line so long and now having wasted all that time.

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 11PM
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