““Ny” is the person who took my order today 8/3/2025 around 8:43PM. She did an AMAZING JOB! She was friendly, respectful, attentive, swift, and paid close attention to my very detailed order. She made it perfectly! This was an amazing customer experience. I’m definitely coming back to spend my money here. 5 Stars!!!!!“
“I really appreciated the level of service and dedication Zack showed during our visit. He was the only one working hard to ensure that both online orders and our order were taken care of. His commitment did not go unnoticed, and it made a positive difference in our experience!
Sidenote: Consider reaching out to corporate for guidance on staffing solutions. If operating with one-person crews is our only option, it might be worth discussing the possibility of placing online orders on hold temporarily.“
“My first time trying this, gone in 5mins...now a yr later still delicious...its either a everyday or every other day thing for me...also if u become a member n scan ur bar code from ur receipts u earn points...those points turn into rewards for free items...definitely a must try...I diner in, take out n delivery...“
“Nick was so kind and remade my smoothie after it fell/exploded at the bus stop, I was devastated cause I only took a sip but I went back and he made my day when he remade my smoothie without question! I love TSC, I am a valued customer and I definitely felt the love today!! Thanks Tropical Smoothie Cafe! :)“
“I've been going to Tropical Smoothie Cafe for years now and have never had a bad experience. The service has always been great. The staff is friendly and attentive, and they always make sure my order is just right. I love their smoothies and wraps, they are always fresh and delicious. I highly recommend Tropical Smoothie Cafe to anyone looking for a healthy and tasty meal or snack. I will definitely continue to be a loyal customer for years to come.“
“I want to send a shoutout and a thanks. My daughter had order these from her hospital bed and I got lost. Yeah me 🤣 Anyways these drink were melted. I had asked for a replacement and was denied. I was going to pay when the lady making drinks and said don’t worry about it we got u. Once again thanks“
“I walked in not expecting much—just a regular smoothie, like usual. But this experience was completely different. I absolutely loved the atmosphere inside the store, and Charles made it even better. He was incredibly entertaining, humble, and kind, even when I struggled to place my order. He walked me through everything and went out of his way to ensure I received the best service possible.“
“I love this place! Their Bahama Mama is top tier! Refreshing , flavorful, and just what I need in this Vegas heat. I usually add whey protein to mine, and it’s always a treat. Ha! That rhymed…but seriously, it’s that good. Highly recommend if you’re looking for a cool, tasty boost!“
“So it was just 1 guy working here, he had a broken arm and again working alone. He very kindly helped everyone in the packed line promptly and kindly. Showing no signs at all he was stressed. He took the time to make sure he understood and respected my dietary needs too (I cant have dairy). He even apologized for the wait. This guy needs a raise so I hope they owners see it. Gabe you're amazing he was working 9:52 am Markyland Pkwy location. Food quality was great and attention to detail was phenomenal. Try their new Apple Pie Smoothie! Please confirm you will give him a raise or some sort of awesome praise owners. I will be going to corporate too to call about this guy! I honestly had no idea people like this still worked in fast food places. Truly made my day better. Thank you Gabe! You made our trip to Vegas even better!“
“Had to leave a review after seeing this was considered the “worst” tropical smoothie in Vegas lol
Looks like they have gotten more support because there was 3 people working, who were all in a great mood and patient.
I ordered a smoothie and a wrap and got it in less than 10 minutes. Mind you I did go inside and I realize the drive thru is where A LOT of the complaints I saw were from. Im not sure if things have just gotten better in the last month or I had a much better experience than most because I physically went in.
Overall would totally go back; place is clean and lovely.“
“I had a great experience thanks to one of the employees, arieanna. She was extremely kind, professional, and patient, and made sure everything was handled correctly. You can tell she truly cares about her work and about helping people. Employees like her make a big difference and are the reason I would continue coming back. Excellent service all around.“
“I did drive-thru today September 12th 5:00 p.m.. The guy working the window. I think his name is Sebastian. Per my receipt. The guy was awesome. Efficient, friendly. Kudos to him! In the afternoon team. I didn't feel like I waited too long from placing my order to paying to getting the smoothies. So kudos, kudos. Kudos! Ps. The apple pie seasonal smoothie is Delicious“
“We recently found out this place was open 24 hours and got soooooo excited!!! We already love coming here but now, this is a complete game changer! There are so many late nights on our way home when we’re hungry but don’t want a “meal”. This is the perfect solution!!!“
“Big Change!
Mason was our server today and was extremely professional, and he and the girl prepping got our orders exactly right and well done.
This is after months of this location having some serious service issues and quality problems. I hope this is a trend for every shift, and these two deserve praise for taking their job seriously.“
“This is hands down the best Tropical Smoothie location. Their customer service is great and it’s refreshing compared to the others. Alex was awesome!! Today I used the drive through, he went above and beyond to make sure what I ordered was perfect and because of him, I have my new favorite smoothie now. Thanks Alex!“
“Ive been coming here for years and it never disappoints. I usually just pick up smoothies here—which I recommend—cant speak on the rest of the menu tho. Staff is always friendly. I think the longest I’ve waited for an order is about 10 minutes. Its a good spot for a quick smoothie!“