IHOP

Name: IHOP
Address: 1800 S Virginia St, Reno, Nevada, 89502, US
Telephone: (775) 786-5028
Price range: $
Rating: 2.7

$ • Breakfast, American, Burgers

Hours:
1800 S Virginia St, Reno
(775) 786-5028

Menu Order Online

About IHOP

IHOP is a popular breakfast spot known for its delicious food and quick service. Customers have reported enjoying a variety of menu items, including the chicken and the "best pancakes in town." While the service is generally fast and the food is tasty, some visitors have noted issues with the restaurant's cleanliness, particularly in the bathrooms. Overall, IHOP provides a satisfying dining experience for those seeking a hearty breakfast.

Recent reviews highlight both positive and negative experiences. One customer praised the server Benny, calling him the nicest and most friendly server they've ever had. Benny checked on them many times, made good recommendations, and was very helpful and knowledgeable. His outstanding service made a strong impression and encouraged the customer to return.

On the other hand, another visitor had a disappointing experience with the service. They observed the waitress grabbing glasses by the rim and requested fresh water glasses and coffee cups, which she repeatedly did despite being in plain view. This made her nervous, and she almost dropped the glasses, leading her to ask a coworker to serve them instead. The customer felt this was immature and unprofessional, and expressed they would not return.

Additionally, a customer shared frustrations about the management and menu offerings. They appreciated a server named Jose M for his effort, despite being overworked. However, they were upset that they couldn’t order a breakfast Favorite item in person, as it was unavailable locally, even though it was listed on the IHOP app for pick-up. They criticized the management for this failure and expressed dissatisfaction with paying more than the menu price, urging for a management overhaul.