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Customers` Favorites
Customers` Favorites
“Had a great experience there today. Presentation is excellent and ice cream tastes great. Loved it“
“Love this place so much ! Have to see !“
Customers` Favorites
“oh my stars the Raspberry/Lemonade Sorbet was absolutely 💯 delightful 😊“
Customers` Favorites
“As newbies, we were overwhelmed at all the awesome choices. The staff were great ti helping us select: The Samoa and Hunk-Chunk. Both are great. We hope to stop by on our trip back to try other flavors.“
Customers` Favorites
“So much fun for the kids to pick out literally any flavor of fro-yo and topping!!“
“Great ice cream. I like going for the unusual and classic flavors. I went in to get pints of the Poached Pear Sorbet, Cocoa en Fuego, and the Tin Roof Sundae. Poached Pear was homestyle, tasting of pear, red wine, and mulling spice, and is perfect for the holidays. Cocoa en Fuego has some excellent fire to it from the cayenne mixed into smooth creamy Mexican chocolate. Tin Roof Sundae is the classic, with lots of peanuts. Chris also gave me samples of Cinnamon Whisky, which is excellent and tastes strongly of the cinnamon; Chocolate Strawberry, which had rich dark chocolate and strawberries, and will likely be my next full-pint purchase; Cookie Dough, which is a good spin on the classic; and Caramel Turtle Brown, which I liked as much as the Tin Roof Sundae if not more, so will be a future purchase.“
Customers` Favorites
“Very delicious ❤️ I really recommend it“
Customers` Favorites
“Usually 5 star service all the time but this time was NOT! The young girl Tristian is not very kind and has poor people skills. Literally just slid me my cookies and walked away. Didn’t open the box to so that I can see if they were correct, didn’t smile or anything. Very rude.“
Customers` Favorites
“Great choices of yogurt and toppings.“
Customers` Favorites
“Me encanta este lugar siempre limpio mucha variedad y muy rico“
Customers` Favorites
“Me encanta este lugar siempre limpio mucha variedad y muy rico“
Customers` Favorites
“Have you ever wanted a personalized drip coffee? Go to Bibo and get one of their pourovers. Ask the brewmaster a bit about the different grind options. I didn’t have the gelato, but it looked delicious with a large selection. Seating is limited and the atmosphere is sparse but the music was great.“
“We went a few days ago and I was pleasantly surprised with how good and natural the yogurt tasted! It was not overly sweet and apparently all natural ingredients. Fresh fruit toppings and they have weekly switch around with the flavors. Family owned and they were all so sweet and kind. Portion size is really big for the price you pay! Definitely recommend trying them out!
Also don’t let the word “honey” intimidate you. I initially assumed the fro yo might have honey in it (not a fan) but it was actually just in reference to the sizing of the cups you can choose from!“
Customers` Favorites
“Absolutely DELICIOUS and awesome to watch the preparation. Felt like we were back on holiday in Thailand. THANK YOU for bringing this to Port Elizabeth and to our Zsports Events SA events.“
Customers` Favorites
“As newbies, we were overwhelmed at all the awesome choices. The staff were great ti helping us select: The Samoa and Hunk-Chunk. Both are great. We hope to stop by on our trip back to try other flavors.“
Ice Cream & Frozen Yogurt • $
Customers` Favorites
“Staff very friendly! Didn't like that part of the floor is under construction and raised about an inch which caused my two year old to fall. Could have hurt herself pretty bad“
Customers` Favorites
“Amazing place, this people really know their business I love it 🙌🙌🙌🙌“
Customers` Favorites
“Churros are delicious and well worth the stop“
“Stopped in last night and we will definitely be back. We went for paletas but there were so many amazing things on the menu we didn’t end up getting any but can’t wait to try them! The aguas Frescas float was incredibly refreshing and we were so excited for someone to have elote when they advertised for it rather than esquites only. The staff were also great. Super friendly and very patient with our group!“
Customers` Favorites
“when ordering my son's cake, they were so sweet, kind, courteous and even called me after I ordered it to ask if I wanted to add anything to it to make it extra special!!! simply amazing!!! and this is the 1 location I will be ordering from now on!!! thank you employees at the Plumb Lane location!!!!! this cake will be such an amazing special surprise for my kiddo!!! the employees deserve great recognition!“
“Really good follow up on my DoorDash order. They were out of a flavor that I had ordered for my daughter. They gave me a call on my cell phone through the DoorDash and asked if I’d like to replace for another flavor . Very good customer service.“
“Needed a gift box to pass along to our customers. Niki stopped over and listened to what our thoughts were and then went a put a home run package together for us. Fun to watch spouses fight over who gets what in the box! Great gift ideas for all year. Will definitely use again!“
Customers` Favorites
“Fresh boba and authentic drinks“
“The lady was a manager who served me and for $10 the scoops were small. Two little scoops I know it was intentional my friends were a lot bigger and I’ve been at another location and they were a lot bigger not sure why maybe because I walked in laughing about a joke with my friend and she thought it was disrespectful but I’m not coming back. You can’t laugh in public people get upset nowadays.“
Customers` Favorites
“Jessica and Ione went extra miles to help me out even when the store was closed they also spent times reaching out to door dash and follow up by calling me and made sure the cake was ordered and delivered. Door dash app didn’t make it easy I would not recommend anyone to use this app again ! Cold stone won’t be able to see the order until one hour prior to delivery which doesn’t make any sense ! Ione had to call door dash to get the order number. I had to spend one hour on the phone even get their supervisor involved ! The person answered the phone has a very very strong accent that can be barely understood! My $35 cake turned into $61.78 by door dash as they charged $45 for the small cake when cold stone staff told us it’s $35 but on door dash app only one price for 6 inches $45 plus all the fees …..! But with the help of Jessica and Ione my son got his cake on his birthday! thank you so much both of you ! You made my day !!!“
“Absolutely Amazing Customer Service! We havent been in a while but Sage remembered that my sister had a strawberry allergy and helped accommodate it to make her experience great. We came for the deal but definitely will come back for the amazing customer service.
Sage is a wonderful worker!!!“
Recommended
Customers` Favorites
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“¡Simplemente la mejor nieve!! Simply the best ice cream! 🌟💖“