Panera Bread
$ • Cafe, Soup, Salad
Hours:
50 New Scotland Ave, Albany
(518) 443-0480
About Panera Bread
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The two men that work there are the most helpful! I had my child on my hip and the guy at the counter carried my food for me. The other gentleman cleaned my spot for me. They’re always helpful any time I go there and interact positively with the customers.
Extremely poor customer service. Went in to pick up our rapid pick up and had to experience racist and xenophobic behavior from a white male employee to an Asian man, who English clearly isn’t their first language. The employee was racially mocking and loudly joking with other employees because of the customers language barrier.
This isn’t even the first time I’ve been here and had poor experiences with the employees here. They all have extremely poor attitudes and...read full review
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 7AM - 7PM |
| Sunday | 7AM - 7PM |
People in Albany Also Viewed
Panera Bread is a popular restaurant that offers a varied menu, from soups and sandwiches to pizzas. Customers generally praise the quality of the food, with many noting the solid sandwiches, including croissant & sausage, bacon & egg & avocado, all toasted. The staff is recognized for their courteous service, with one employee, Belit, highlighted for his attentiveness and thoroughness. This location opens early, accommodating hospital staff, and is conveniently situated by a hotel. It is kept clean and has plenty of seating, especially for breakfast. However, some customers have mentioned that the tables could be cleaned more frequently. Overall, Panera Bread remains a reliable choice for a satisfying meal, especially on cold days when the food warms you up.