Subway in Albany

“Special shoutout to employee Marah for her recognizable talent in customer service. As a longtime returning customer, i must say she never fails at making me a happy customer.
She has showed she’s a hard worker and very attentive at making my sandwiches the best every time. She deserves a raise that was certainly earned.
Her positive energy certainly makes the atmosphere a better place for me to return again and again. Thank you!“

“Stepping into Subway, I was instantly drawn to the display of chocolate chip cookies, glistening with promise. The friendly staff greeted me with warm smiles and were eager to help me choose the perfect treat. As I took my first bite, the cookie's soft, chewy texture melted in my mouth, releasing a cascade of rich, velvety chocolate chips. Each morsel was a perfect blend of sweetness and indulgence, making it impossible to stop at just one. Subway's chocolate chip cookies are the epitome of cookie perfection, and they turned a simple visit into a memorable experience. Highly recommend grabbing a few on your next trip!" The best service I’ve received in a long time“

“I picked up 3 subs earlier for myself and a contractor and his helper doing some work at my home. As always, they were made with the same care and quality I've always received at this location. The quality of the food is complemented by the friendly and sincere customer service. Nice job!“

“I like the new subs that they are doing now.....My big question is that I get Subway coupons all the time but almost all the Subway's in my area do not except coupons......Why is that???? Just to be fair, I'm not going to except any excuse you give.....If I have a Subway coupon, ALL SUBWAY'S SHOULD HONOR THEM!!!!!!“

“I went In John my subway artist was fast and patient it looked like he was training everywhere is short staffed as they were training a new employee he managed to make my meal and it’s good to see a family oriented place we all need some patience when ordering food most places are short staffed and we just need to have some more patience these guys work hard they feed us when everything else is closed thanks guys .“

“I’ve been going here ever since I was a little kid, and the experience has been unmatched. From the food to the customer service I’ve felt right at home and always been satisfied with my meal. The manager here works day in and day out to provide his customers with the best food he can and always makes sure to be courteous and kind. I personally have seen the business grown and am proud to be a customer for a long time“

“I am a stickler for nice good customer service. This Subway location went ABOVE AND BEYOND for us. We needed 3 Sandwich platters by noon and I was ordering at 10am. He not only took my order over the phone in the most friendly manner (even with the short notice) They usually ask for 24 hour notice to make sure they have enough bread for the day but he was not mad or upset or made me feel bad about ordering on such short notice. He simply said no problem, took my order and even gave us more toppings for our staff to choose to add more options to the sandwiches. In todays world I fee customer service is tough to find. It was not the case here. Unbelievably nice. And when we picked up the order, the sandwiches were not only ready on time but looked amazing and he bagged them up for easy handling. I can not say enough goo things about this establishment. If you are in the Albany area this Subway has to be YOUR Subway!!!! THANK YOU so much the staff here really enjoyed everything.“