Subway in Rotterdam

“My only 2 complaints are the roast beef did not look fresh, it was dark and dry looking. My second complaint is why is the credit card machine asking for tips? Lowest tip option was 15%. Or skip. Btw subway didn't anyone ever tell you it's rude to ask for a tip? Especially when yes your employee made me a sandwhich but he didn't bring it to my table.“

“Let me start by saying the only reason that I gave five stars across the board is because of one of the workers there who always makes my experience awesome when I had dreaded ever having to get a sandwich here before. I’ve learned that you can’t really come there after dinner time because the staff in the evening and at night is not only rude but severely disrespectful and should not be working in Customer Service. If I stopped there, and I don’t see Danielle working, I turn right around and decide on something else to eat because it’s not even worth being made to feel like crap about ordering a sandwich. I could only imagine the amount of money that they have lost as a business, simply from be completely awful and virtually nonexistent, Customer Service skills of the longer-term employees. Off the negative though Danielle has seriously made it an enjoyable experience coming there where I feel welcomed and like my food is made with love. She is truly a sandwich artist, and I can surely count on a well constructed and delicious sandwich (Any other time it’s got nothing on it and anything that is on it is falling off before it makes it in my mouth sadly). I hope they appreciate the Good they have and they need to purge the bad and negative if they want to stop losing money!!!!! Thank you, Danielle and I can’t wait to see you again soon sincerely, Jane!!!!“