Dunkin' Donuts in Brewster

“I am by no means overly familiar with Dunkin Donuts, but I have certainly been to locations of this franchise that leave a lot to be desired.

Stopping in on a whim, I was genuinely shocked at how nice the interior looked. The donuts were showcased beautifully, I loved the “bar style” coffee pour, and most importantly this Dunkin was CLEAN.

Service was great and while I am a Starbucks girlie, I was happy with my bagel and chai.

The bagel seemed quite “dark” for cinnamon raisin, but was toasted fine. The chai could have tasted “spicier,” but was hot and fine for what it was. For $9.07, I’m not complaining.

While the location is a tad awkward, give this Dunkin a try. Despite the mixed reviews, they seem to be doing some things right.“

“Pretty good DD. Convenient in and out. Food is very good. I really like this Dunkin Shop.  They do have the best coffee and tea.  I also love their grilled cheese sandwich, with extra cheese for extra gooeyness.  I like the donuts, although I don't have them often.  The muffins are very good, but they don't have some of them all the time.  I loved the apple cider donuts too, before they ran out of the mix to make them.  They should definitely bring them back this fall because pumpkin everything is getting old.  They should also bring back the cheese bagel twists. They never have them anymore.  The breakfast sandwiches are good and I get them occasionally.  The bagels are not my favorite.  They seem kind of hard most of the time and they should be soft and squishy.  They should try to work on that because they always seem stale.  The croissants are good, not as good as a croissant made in France, but not bad.  I like the new sourdough bread that they have now.  The avocado toast is very good.  I don't like the sundried tomatoes though.  They should try to build on the avocado toast because it is so popular with healthy people.  I use to like the egg white veggie flatbread but they don't have that all the time now.  They should try to add new things to the menu because people like diversity alot in the items they choose for breakfast, lunch or dinner.  I don't like that they changed their rewards program.  It is a step backwards even tho they added new items to choose from.  They had one of the best customer appreciation rewards program before and now it is perceived as a take away with not getting as many points towards free drinks.“

“I rarely write reviews but this deserved it. My first time here and it's not my local DD (I'm in Danbury) but I must commend the customer service from "NILSA". She was fantastic. Not only to me, but as I sat drinking my coffee, I watched NILSA greet every single customer with a friendly smile & hello. She even knew most customer's names. I have never experienced this service at ANY other DD location around the country and I travel alot! Nilsa's customer service needed to be recognized and should be rewarded. I thanked her on my way out as well...Just because of her, I'll drive a little more out of my way and be back!BRAVO, NILSA....Keep up your kind service.. ?“