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“The only reason I’m giving five stars is to the rest of the staff besides one! Jacob, Dylan, the girl with the glasses and red hair (sorry don’t know her name) are all very kind, polite, professional efficient. They are welcoming when you come in and greet everyone as you should. They know what is going on daily and make my day starting off to work. On some newer days, there is one particular employee may even be a new supervisor lacks in all the above. She does not smile EVER and is dismissive. Never greets and just says what do you want? I think this Dunkin has come a long way and is clean and has nicer people working there but the energy and vibe shifts when that lady is on. She was there the other night at 6:45 and I came I. Excited before closing and said “yay I made it!” Made it for a nice evening ice. She looked at me and didn’t smile but instead rushed me so she can close.“
“WOW!! The service here is AMAZING. I’m in here maybe 2 or 3 times a day because I work across the street and wow!! Service is always AMAZING. these guys are always friendly and welcoming!! Thank you to the girl that helped me when I ordered my pumpkin spice latte!“
“Great customer service. Bella went above and beyond, all I wanted was a little extra sweetener but she went in the back and opened a brand new one as the one they used in my coffee was low. That is proper customer service! Most people would prob just use the same one.“