Dunkin' Donuts in Poughkeepsie

“Arguably the best and most convenient location in the city of Poughkeepsie. Located on the Main Street corridor this Dunkin Donuts is quite visible, its position accessible via both the east and west arterial highways.Stocks a variety of coffees and teas in addition to many other beverages. Also the go-to spot for pastries, bagels, breakfast sandwiches, and Dunkin nibbles.Opens at 6am and currently closes at 10pm. Hours may vary due to the current challenges associated with the pandemic.Services include phone and online orders for expediency of in-store pickup, service protection barriers, dining in (limited amount of customer), and outdoor seating. There is abundant parking, courteous and efficient staff and access to restrooms. Great location.“

“I just left this location. I forgot to grab his name but dude with the buz cut was superrrr nice and did my sandwich justice. It was perfect he did me right. Wanted to give him some praise because he went above and beyond and I hope he gets recognition and respect for the care and attention he gave to my order“

“I went to Dunkies this morning because I had a free expresso drink reward. I ordered a Shakin’ Espresso drink, thinking that obviously would be a drink covered by the coupon, but it was not. As I was adding money to my Dunkies card, the very kind associate (I wish I had her name; she had black color hair in a pony tail, thank you!!!) had a lead take the charge off of the drink. Thank you so much for doing such a kindness for a loyal Dunkies customer. I will always shop my local Dunkies because of this.“

“Lakenya at Dunkin’ Donuts delivers exceptional customer service every time. She has an amazing ability to anticipate customers’ needs and makes everyone feel genuinely welcome the moment they walk in. Instead of letting customers wait in line, she proactively asks for their order right away and begins preparing the coffee beverages immediately.

By the time customers reach the register to pay, their drinks are already made—no extra waiting at all. Her efficiency, attentiveness, and friendly attitude truly elevate the experience and set a high standard for customer service. Lakenya is a huge asset to this Dunkin’ Donuts location!

I highly recommend that Lakenya be considered for a promotion to Store Manager. She consistently demonstrates the initiative, organization, and people skills needed for a leadership role.“

“While driving to my parents so my 4 month old son spend time with his grandparents, he started screaming that he was hungry, I ended up forgetting the bottle warmer and immediately stopped at this location. I went up the counter, told them what was going on and they went above and beyond by not charging me for the hot water but also putting ICE CUBES in it so it was warm and not scolding hot. I didn't get their names and I didn't have cash for a tip but I needed to know their kindness didn't go unnoticed!

Kid-friendliness: Helped warm up a baby bottle“

“Plenty of convenient parking. I was warmly greeted upon entering the establishment. I had placed an order on the app and it was ready for me. The bagel with egg was among the finest I've ever had at a Dunkin. Kudos to the chef. The coffee was a little bit on the cold side. I would have preferred it warmer. Is this the consequence of the famous McDonald's lawsuit? I recommend this Dunkin.“

“Amazing food. I got a strawberry cream cheese bagel, a turkey sausage egg and cheese on an English muffin, a matcha latte with almond milk and French vanilla sweetener, and an assortment of munchkins. This Dunkin’ stands out as one of the best in the region. Will be ordering from here again soon!“

“I haven’t been to this Dunkin in a while and decided to come back on Thursday. I was pleasantly surprised by the young man at the window. He was very helpful in describing different items and what they include. I believe it was Aidan, not sure. Excellent service.“