“I went to this branch by pure chance because an establishment near which I was going was not providing service, so I thought about eating before leaving the area. I entered, and I was received by a very friendly and willing staff with everyone, even with the children present, and an excellent mechanism enabled to take orders. The place is very clean, and they even have a good playlist :) I enjoyed it a lot.“
“They have self serve kiosk, however we prefer to wait on line. From Management to Front End and Back End Staff they are amazing and patient. Lots of delivery drivers and customers all of the time and 98% of the time the staff handles it with class. Small McDonald’s however big impact on and in the community. ???❤️❤️❤️“
“McDonald’s is a great spot for quick and tasty food, earning a solid 5 stars for the quality and consistency of their menu items. The service is generally good, with friendly staff and efficient service, though sometimes there are minor delays, so I give it 4 stars for that. However, the atmosphere could use some improvement, as the dining area can often feel noisy and a bit chaotic, which is why I’m giving it 2 stars. Overall, it’s a reliable choice for a fast, satisfying meal.“
“Great McDonald’s. I didn’t give a 5 stars review because everything was on a screen to order. It’s a shame because I still miss the interaction with the friendly cashiers. This restaurant is very busy inside and outside. There is always a long line at the drive through windows. This restaurant didn’t even have my favorite apple pie“
“The manager with the white shirt giving out the orders to the tables and i saw him; with a smile, every time. It’s like he’s happy to be there. Great team as well. Everything was spotless, food was good, nice and hot no cap best mcdonalds experience ive ever had. And i don’t even give out reviews“
“Everytime I come here it’s always pleasant. I’ve never in all my years had any problems with my service or my orders. They’re always smiling and friendly. This one of the ONLY two McDonald’s in the Bronx I ever go to. Shoutout to the morning team especially the manager. She wears a red Mcd sweater & a smile proudly ! Didn’t wanna post her face without permission!!“
“Keepin it real out here in the Bronx
I only get to visit the place 1 time. Used the kiosk to order and accidentally selected dine in (I usually choose takeout even if i'm dining in). They brought the meal to me with the proper tray and overall pretty pleasant experience. It wasn't hectic as some Mcdoanlds can get. The crowd is mix but overall very under control“
“I’ve had great experiences at this McDonald’s in The Bronx and really appreciate the service provided by the staff. They are friendly, efficient, and make sure orders are handled quickly and correctly. The restaurant is clean and well organized, which makes each visit pleasant. I especially appreciate the Big Mac, which has always been my favorite burger and is consistently fresh and delicious here. It’s comforting to know I can rely on this location for good food and dependable service. This McDonald’s does a great job maintaining quality and customer satisfaction, and I would definitely recommend it.“
“It's an ok McDonald's. But the Santa picture and toy day was wack. They gave the kids cheapest paper Connect 4 toy (it fell apart). If McDonald's sponsored that event they should of gave out happy meal toys. The amount of money people spend buying McDonald's come on!.“
“The workers were kind and very helpful. The greeter was going to help me on the kiosk but I told her that I got it but when I was trying to order my coffee with milk. There was no milk listed as an option on the kiosk. The greeter reassured me that she will tell the workers in the back about adding milk to my coffee. While I was waiting for my food to be prepared, I asked the greeter if there was a bathroom and she told me yes and proceeded to let me into the bathroom. The bathroom was spotless and clean. When I came out I sat down waiting for my food to arrive. One of workers in the back brought my food to me but forgot to bring the milk. I reminded her that the kiosk did not have milk as an option. The worker kindly went to the back and got me hot milk and told me to let her know if I need anything else. There is a lot of people here and it’s 8:56 am on a Wednesday morning. I never got this type of treat in a fast food restaurant let alone McDonalds. Good job!“
“They let the kids hang out in there. That's the only problem
Vegetarian options: No vegetarian food
Dietary restrictions: Salad
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“I didn't get food, hence the neutral rating. Popped in for a Caramel Frappé and was impressed with their upgrade. It looked really nice and bright. It's clean, friendly staff and ordering options range from the center store kiosk, mobile ordering, or directly at the counter.“
“Awesome experience the service is phenomenal. When you come into this McDonald’s and do your order, they’ll give you a number so you can sit down in your seat and they’ll serve the food to you. You don’t see that many franchise doing that instead of having to waiting a line you just waitin your seat while the service is being given to you such a great experience.“
“Everything was satisfactory, I purchased a chicken sandwich value meal and a McDouble value meal. Although the Diet Coke and Dr. Pepper were not marked, it was not a concern. I have never encountered any issues with the team members or food orders. The establishment was clean, efficient, and offered complimentary parking. Customers have the option to order at a kiosk or with a cashier. The location is consistently busy during the day, but tonight it was relatively quiet, with only my daughter and I present. She mentioned that the French fries were cold, but not unpleasant. As a treat, I purchased a vanilla cone for her and coffee for myself. Despite appearing to be short-staffed, the management successfully ensured that all orders were fulfilled in a timely manner. I intend to return to this establishment...“
“This early friday, Labor Day weekend, with Big Bro Chris, seemed more like an insanity day weekend with a big bro nut case. big bro has one special need, and that's to get everything that he wants, where he wants it, and how he wants it. 😀😂🤭
#bigbrochris #justforfun #familytime #labordayweekend #brothers“
“My kids favorite place to eat, they can have whatever they want and still chooses to come to this particular McDonald’s. Overnight supervisor Eddie is amazing I live his energy always happy and get straight to my order never getting anything wrong. ?“
“The manager is lovely and really does her best to take care of things despite the chaos of Bruckner. It is extremely overwhelming with the delivery orders, the kiosks, the cashier orders, and the drive through going on while people are peeping their heads over the countertop hovering over their order. I think for a South Bronx McDonald’s they are doing great considering the location and high customer demands. I have never had a bad experience here and have always received a fresh and correct order. (I mostly come early in the morning so I cannot speak on an afternoon or late evening experience.)“
“I my self do not eat McDonald's but my kids do (let kids be kids) i ordered online and and feom the moment i wakled in the staff was so helpful i couldn't find my online order one of the polite young ladies found it and in informed me it would be a few mins as i was waiting i placed another order and aaked for extra sauce i had my money ready to pay but she said it fine which was lowkey shocking (everywhere else charges) than she proceeds ro check to make sure everything was there something else that never happens i always end up leaving missing something but nope not this time . Overall, this was a great experience thanks to all the young ladiea who helped out, they were all so nice“
“Mcdonald's fast food service is a masterpiece in business. My 2025 favorite meal is the new Steak, Egg and Cheese Bagel with its special sauce. Now I recently learned about the substitute button on the register and swapped out my bagel for a McGriddle. Use 1500 rewards points for a extra hash brown patty. Mcdonald's can see me everyday for my McGriddle Steak Egg and Cheese breakfast bomb meal. Fast food pleasure all the time.“
“Beware what you get to this McDonald's lol. The service is subpar at best. There's always a wait and a lot is going on. People could just come and use the bathroom making it crowded for no reason. Then the wait for your order is ridiculous and the language barrier ? turn on Google translate. The fries are never fresh always cold, the best time to eat is breakfast honestly smh then their milkshake machine is never working, late night they're lazy so yea I warned you. Enjoy badada baaaba ba ? I'm not loving it..... ? ? ?
Parking: The parking is tiny like 4 spaces tops.
Wheelchair accessibility: There's a ramp!!“
“95% of the time, my order is incorrect at this McD's. For example: if I order a double hamburger, why is there cheese on it! The cook doesn't pay attention to the orders. Not everyone eats cheese. There have been times I've gone home and had to return my order because something is missing or my order is wrong.
I have also ordered on the McD's mobile app from 4 blocks away, and by the time I get there, my order is still not done. Why go on the app to order in advance, and I still have to wait.
See below for the attached example of my double HAM, which is not supposed to have cheese as stated on the order.“
“McDonald’s is an iconic restaurant and I haven’t had chicken nuggets and a cheeseburger in several years. The food is always very tasty and it is good to eat from my childhood franchise. My friends and I reminisce the times we ate at McDonalds as children. Since it was the evening, customer service and delivery of food was quick and easy. I love McDonalds.
Parking: In the evening, parking is gracious, lots of space and no hassle in the evenings. Great to discuss plans with your comrades or associates in an unassuming franchise.“
“The restaurant is bleak, to say the least. It feels dark and dingy, and it smells like a Bodega instead of french fries. Almost as if it was designed by the Hamburgular. The food is, well McDonalds. If you like McDonalds then you'd like the food. Prices as of recently have been reasonable, still a "once every couple of months" type of purchase for me, however. They handle high volumes like genies. I've ordered food in a packed lunch hour of 25 floor orders and cars wrapped around the building and still got my food in about 10 minutes. They get it right 90% of the time too, which is better than most Mickey D's. Basically, if your gonna take out or Uber eats, it's fine. If you're gonna dine in, prepare to leave depressed lol.
Parking: You'll always have a spot to park. They converted half of the old McD's building to more parking lot.
Kid-friendliness: It's McDonalds.
Wheelchair accessibility: Ramps everywhere and no steps in front of any doors. I think they also have those automatic opening buttons as well.“
“I give them a 4 because the ladies that work there are very pleasant and professional with customers. But food service not too good. My apple pie felt cold, my Frappe was melt and hot not icy. The lady changed it for me and was pleasant. But when I sat down and taste apple pie it taste old. I didn’t want to bother the lady anymore but food service hope it gets better.“
“Everytime i go here i am always pleased with the food. They even have great customer service even if they are young workers. The only negative here is the lines to get food but that is not their fault. Overall amazing place and way better than fordham chick fil a“
“The food and the service are great. This is quite the modern establishment with some art on the walls. However, over the years, this location has somewhat deteriorated when it comes to cleanliness. Only some of the ordering machines actually work, and the employees can't fix them due to the large crowds that come on the weekdays. Specifically on school days at 3:00 P.M. to 5:00 P.M. This franchise is quite peaceful on the weekends, though. The quality food at this franchise is superior to other McDonald's locations that I have been to. For these reasons, this McDonald's gets a four-star rating.“
“This is the last time I purchase here. They dont have plastic bags for your food to go ,these paper bags won't help you not even to go around the corner to your house. If you purchase there make sure you take your bag with you ,there bags won't help.“
“This is one of the better McDonald's in the area. Food is always fresh, menu always has most of the selections, and THE ICE-CREAM MACHINE WORKS!! The service is also good, and the workers try to be helpful.
Kid-friendliness: Lots of booths and seating for families.“
“Irma was extremely understanding and showed patience while I was confused on the pricing, she also accommodated my child when he wanted a different color Slushie. Outstanding employee/service in my opinion, also they were short staffed. Despite all the orders she was juggling she still managed to dish out the orders and help me and my son. Hats off to that hard working woman Irma!!! Thank you!!!“
“this is a good McDonald’s overall, their service while also being good could use a little polishing. I can say the food was prepared nicely and was fresh. I was very happily pleased of the contents of the bag. The atmosphere here makes the chain feel unsafe and spooky but I did go while it was dark.“
“Terrible service. Very poor hygiene, no one uses gloves. The pickles are sticky, the hamburgers are poorly made, not to mention the better service from the workers. I don't recommend eating there.
Wheelchair accessibility: Yes there is a ramp with wheels“
“I don't mind going to this McDonald's anytime that I'm around it.
Parking: I believe there's parking, but I'm not too sure.
Kid-friendliness: Kids are welcomed there. There's no problem when it comes down to kids.“
“usually I wait lots time , I can see they don’t have any organization everybody was running today 🤩 I was surprised first A man took my order exactly what I want with smile
😊 then a girl give my order fast everything was perfect beautiful customer service
❤️❤️“
“Honestly had to express my experience. The night service is so bad. They are not rude but the food is always cold hard and old. It’s not fair. I literally was going to drive to another McDonald but gave them another try. It’s horrible and not edible. I hope someone do something about this. I’m tired of driving to Tremont every night.“
“Hello everyone I'm glad McDonald's finally came out with the $5 dollar McDonald's meal I just came from there today and I ordered two $5 dollar McDonald meal and I chose McDouble that really hit the spot for me great deal awesome delicious on the money thank you McDonald's I really do appreciate your change up.“
“Even though there are some bad reviews of this Mcdonald’s, when i came here on a Friday afternoon, everything went smoothly. I went to one of the tablets to make my order, got my ticket, and went up to the cashier. The nice lady was really kind to attend me. I got a medium big mac meal. I only had to wait 5 minutes for my order to be done! There was also not that many people around 2 pm.“
“The people that work there are quite nice and if they already know u, ur food will be on point. Just check ur food before leaving Mcds to make sure it's what u requested and that is edible. Cause sometimes the buisquit/muffin be hard as brick or burnt.“
“McDonald's is always a great place to eat . This place had the bathroom so disgusting that my mom had to go to KFC. At least they have a security guard to have things runing smoothly and there wasn't people asking for money while we eating, like before.“
“This location was crowded with after-school kids, but very cleaned, nice music but not too loud. I order big mac and fries for my husband, and I had chicken nuggets. We had the table service, the young girl was nice. The nuggets were fresh and piping hot. The only issue was the fries they were cold, and I mean cold. We should have taken them back for fresher fries. I would come back to this location if I'm in the area.“
“Place was clean upon arriving and service was pretty quick. I only came to redeem my points for 2 free vanilla cones which were very good. I was surprised the ice cream machine was working at this location lmao. But the only thing that threw me off was that the guy giving me the ice cream cones looked at me pretty weird. I didn’t like that. It really sketched me out while he was handing me the 2nd cone.“