McDonald's in New York

“McDonald's never fails me. The price was so affordable, and u could get big portion food. But remember, always order from the McDonald's app & choose the rewards or deal.
This morning, I ordered buy one get one bagel & buy one get one breakfast. In total, I got 2 bagels and 2 chicken biscuit. I only spent $10.87 for all of the food, which I believe u would be charged hire in other restos.
The place was clean, plenty tables and there were restrooms for male & female.
This McD was also close to the woodbury bus station, so u could grab before leaving to Woodbury yeah“

“It was nice and quiet. No refills available for drinks. They speak English and Spanish. Mostly for mobile orders through GrubHub and Uber eats but not through the McDonald's app itself. It was very clean and there was a janitor cleaning non stop but she wasn't on anybodys way. Seating was mostly upstairs and we went on a day that wasn't too busy.“

“Nikolas was the best worker we ever experienced in our life. He made our McDonald’s experience amazing and accommodated all of our needs. Customer service is rare these days but he exceeded our expectations and made our experience beautiful. Thank you so much “

“I had a good experience at McDonald's. For $5.44, the portion size was impressive. The French fries were a standout—crispy, saltier, and thinner than usual, which I preferred over the thicker ones. The juice came in a generous size, and the burger was perfectly made. The chicken nuggets were tasty as well. I believe it was a Happy Meal, and the service was incredibly fast. While the atmosphere could have been better, the overall meal was satisfying and great value for the price.“

“This McDonald’s is one of the best one I visit in NYC. The space is big and clean. They have two floors and also bathroom service. The employees were very nice to me and my kids. Alberto took my order and he was very kind and patient with me. Ana provided my food and help me with the sauces because I didn’t know which one to pick for my kids. And I also got the donuts that are great. Love the service here. Thank you guys 😘😘“

“Very good food for breakfast. I ordered a regular sausage biscuit but I received a McGriddle it was like sausage on two little pancakes. Actually was very good, better than the regular biscuit I was supposed to get. It did take a little while to get my food and even though it was yummy my order was wrong.“

“Overall good environment, right in Time square’s heart, would recommend having a Halal Mcchicken option as too many Muslim tourists or residents visit The heart of NYC and would love a Mcchicken there! had to eat eat fish as it was the only halal option, was craving a Mcchicken!“

“On the morning of November 13th, I had to wait for my child all morning, so I was lucky enough to come to this McDonald's restaurant☺️I ordered breakfast and sat down. A well-dressed female staff member saw that there was no tissue on my table and asked me if I needed it. ? Knowing that I have little English, I still brought some, which was very warm ❤️ I stayed for a long time and needed the bathroom. I didn’t open the door lock. The lady helped me in time. When I moved to a new position, I wiped it again and it was originally very clean. Desktop, her service is very meticulous and thoughtful, thank you to her🙏 for letting me spend the most heart-warming moments here“

“Visited this local McDonald's in Kips Bay, Manhattan and was very pleased. My friend and I dined in and THANKFUL there was a clean & functional restroom. The crew members were very friendly. The establishment was very clean. Our food was hot & fresh. Somewhat limited seating (we were lucky to get a table) as a lot of local high school students were hanging out in the afternoon. Would definitely visit if in the neighborhood again A+

Wheelchair accessibility: Wide, open entryway to restaurant. Restroom was handicapped-accessible.“

“I recently visited McDonald's and was pleasantly surprised by the exceptional service and quality of food. The staff was friendly and efficient, ensuring a swift and pleasant ordering experience. The cleanliness of both the dining area and restrooms was noteworthy. I tried their signature Big Mac and fries, which were both fresh and delicious. The restaurant's commitment to maintaining a welcoming atmosphere for families stood out. This visit to McDonald's reaffirmed why it remains a go-to option for quick, satisfying meals.“

“It is super central and you can get there by public transport. If you order from the app you can save time, take advantage of promotions and accumulate points. The prices are economical. There is a second floor if you want to eat inside the place, quite clean bathroom. The staff is quite fast, however not very friendly, peak hours it gets very busy and full at the same time, so be patient.“

“One of the best McDonald's we've been too. Didn't have anyone outside 'greeting you' and the staff are really quick. I liked how they asked you what you ordered if you'd been waiting a few minutes, then they got it straight away. Clean seats and nice interior“

“I would have given it 5 stars all around but the lady that cleans the restrooms is always complaining about anyone that is in the restroom for more than 5 minutes. Plus they block off the upstairs dining section right when the place is just about to go through the dinner rush...🤷🏻‍♂️“

“Staff is extra friendly and helpful. Taught elderly folks how to use menu. Increased sales and connection withheld community. If management could look at holiday vacation pay for those who took this day by the nyyybby

Parking: Limited parking“

“McDonald's in NYC is quite different from what you find in Europe. The service is OK, but nothing more, and the experience is a little less polished than in Europe. As for the food, it remains average, without much brilliance. It's convenient for when you're hungry, but if you're looking for something more flavorful or authentic, there are probably better options around. In short, it helps, but it doesn't leave a lasting memory.“

“We had an early breakfast here at 8am as most other places are still closed. It was very clean with high beat musicales Espanolas. The funny observation we had is that the pricing of simple items are highly dependent on the location of the McDonald's stores. The hash brown is about $1.5 more than what we got in the financial district. Or maybe it's related to the date/time?“

“This is one of two McDonalds I use in the area. It's always clean, the staff are friendly and they seem to run a tight ship there. I use the McDonalds App and for the past 3 or 4 years I have been getting $1.50 sometimes $2.00 off of a medium or large Frappe. I usually get at least 0ne Large Caramel Frappe with extra Caramel just about every day. YES, I'm addicted!“

“This location had been closed due to renovation. They updated the dining area and installed the kiosks.

I stopped by once they had the grand reopening. The place felt clean and it looked pretty much like the modern McDonalds.

The service was great, the food was delicious and since the renovation, I haven't seen homeless people sitting around. Before, there would be a bunch of homeless people by the door. They also have 2 tables and chairs just outside so you can enjoy your meal outdoors. I usually just buy iced coffee so it was nice to be able to sit outside and enjoy the outdoors of Union Square.“

“5 stars 'cause it was exactly what a McDonald's is supposed to be. Fast food, that tastes good, at great prices.

Wheelchair accessibility: There are double doors in front and no steps. Also the 1/2/3 train stops right there at the 96th Street station, which has elevators on both sides.“

“Chrystal was very pleasant she greeted me with a smile, the young man who handed me my frozen drinks was pleasnt.

The only concern I have is how HOT it was in there. They need air.

Thank you for your smiles and pleasant service.“

“As a transit worker, I usually go here because I work the graveyard shift just to get iced coffee and a few other things. I’ve never had a problem with any of my transactions or The customer service . The employees has always been informative, courteous and they all work hard while doing a great job.
It should be acknowledge. Thanks a lot to the whole night team. ??“

“This time folks accolades goes out to one man who worked in the dining area cleaning the tables, sweeping up the floors and keeping the place clean let's not forget to tip or thank them for cleaning up behind us. Thanks so much for all that you/ya'll do, we "the public" greatly appreciate it. 🙏“

“I want to take a moment to highlight the dedication of the McDonald's staff, who always seem to be juggling an overwhelming number of tasks with grace. It's clear they work tirelessly to keep up with the constant stream of customers and their varying demands. Despite the pressure, the employees at this location consistently go above and beyond.

What really stands out to me is how they always find the energy to be kind and accommodating, even during the busiest times. They are not just polite, but genuinely warm and friendly—especially toward my child, which makes every visit a positive experience for our family.

I truly appreciate their hard work and positivity in such a fast-paced environment. It's not easy, but their efforts don't go unnoticed. Kudos to the team for their commitment to great service!“

“Very cozy place for having your breakfast in the morning since the place is big and there not many people. Service is ok but there to slow taking orders. They look like the one you to used the order machine cuz you have to wait a bit for someone to take care of you. But besides that everything us Kool. 😌“

“Quick service, standard macdonalds food.Says 20 mins max stay when consuming food but we didnt see this enforced although it wasnt peak time.There was a homeless guy smoking inside (I havent seen anything like this for many years) although I guess somebody must of reported this as the manager came up, and although he had already stopped, warned him. A few minutes later he had passed out on the table. I came in about an hour later and he was still past out on the table.“

“This is my favorite McDonald's. They offer a lot of discounts, and their prices are the lowest I've seen among all the McDonald's I've been to. The service is really fast, though they sometimes give the wrong order. The staff is also very friendly, and I really like this place.：）

Kid-friendliness: Very hygienic“

“I want to start off saying I come to this location mon-Friday.. & I do not eat McDonald’s. I have an Autistic 3 year old and he must have his McChicken after school, like it really means a lot to my son. Anyone with an autistic child knows how this can be, so I want to take the time to Thank The Young Man Khalil! When I say EVERY TIME I come into this location, he is on point. Forget how fast he takes care of the guests, This man is so friendly, inviting, pays so much attention to detail and always take care of my baby. Like usually If I go in there when he’s off it’s a bunch of females just talking up a storm, kids in the back running around all the food.. just extra unprofessional & they barely speak English. Must be a family business ..anyhow Khalil is so great. I had to stop and actually ask him his name because I manage another company & I know what I look for in my employees around the city. Please hire more people like him! Genuine, happy & Understanding. Not every day you get a heartfelt review about a McDonald’s employee lol in NY at that. Again Thank you so much Khalil.“

“This store is getting better and better. I will come here to get food (14 blocks) even tho I live 1 block from the store at 139th and Adam C Powell and 7 blocks from the Lenox and 132 store. Hands down, 10000% better service than either of those.“

“The food is great and the atmosphere is good but the services are slow I don't know if you guys are short on workers but if that's the problem then my apologies.The best solution if that's the reason before it becomes a problem by not letting the customers by not letting them know you have a reason that'show you win the customers and make them want to help you make the business better which will make both sides happy because both sides win? “

“We had no line and my slushy was really good! They took a little while to get our food but otherwise it was okay. This place is really nice to go get a quick meal! Also the workers were a bit pushy in making you give them
a review, but otherwise this place is nice.“

“All I can say is that All the employees worked kept busy but took a few minutes to get my food while others who ordered after me received their orders first I'm still waiting. The manager rather be on his cell phone then acting like a manager.
Never returning to this location again.“

“McDonald's is known for its consistency in style and taste across locations, but what stood out to me about this particular branch was the staff's kindness and attentiveness. When I asked if there was a bathroom available, I was initially told it was out of order. However, the staff member went the extra mile—she kindly asked if it was an emergency, and upon hearing that it was, she opened the staff restroom for me. This gesture left a positive impression, showcasing their willingness to help customers in need.

Aside from that, the location itself is spacious, with plenty of well-organized seating. The service is generally efficient; I typically use the automated ordering kiosks, which make the process straightforward. On this visit, the food took a bit longer than usual to arrive, but the delay was understandable given the crowd and the number of delivery personnel waiting to pick up orders.

I occasionally stop by this McDonald's when I have a craving for something affordable and quick. The specials, like the one I tried for around $6, are a good value for the price. It’s a convenient option when you're looking for a simple meal without breaking the bank.“

“I’d say they’re nice clean and usually quick. The foods alittle expensive but that isn’t the locations fault.

Kid-friendliness: This is pretty self explanatory, sometimes they even give the kids free toys

Wheelchair accessibility: There’s usually someone holding the door for tips so wheelchair citizens can enter easily“

“It is on the street, but there is a small elevator, there are toilets on the upper floor, it was generally clean, not too crowded, service was fast.

Vegetarian options: Options available on screen

Dietary restrictions: Site options available

Parking: There is a ban on bright lights on the street

Kid-friendliness: It is very difficult to take the stroller out with the straight entrance stairs

Wheelchair accessibility: Flat entrance but toilet cannot be used on the upper floor, there is no elevator“

“The service was courteous and helpful. The normal customers if this McDonald's can be challenging, but both arguments I've witnessed have been quickly de-escalated and expertly handled. Plus, they got my iced coffee Perfect from the 1st time ordered. Thanks!“

“This spot is pretty busy. The 1st floor is where you place your order on the kiosk or pick up your online order. Most of the patrons were in and out people. There are, however, tables on the second floor where you can sit and enjoy your meal.

Wheelchair accessibility: No wheelchair accessibility“

“This is close to home, so if I want quick bite, I stop in here.
The usual fast food, but mine was served nice and hot. There is seating outside and 4 seats inside. So if ur not a fan of sitting outside, especially if it's hot out, I would order and take it home. For those that drive, there is a drive-through and a small parking lot.“

“Easily one of the best fast food chains restaurants on the planet. Consistent always open amazing menu selections with amazing variety. I have breakfast there almost daily it's amazing the bacon egg and cheese biscuit is always great, sausage mcmuffin is solid. They carry a chocolate milk brand that is something to mention it's chocolatety, not thick and not sweet it's a winner. Thank you guys for starting my day and stay consistent with your offerings. Staff needs some customer service work thank God for the kiosks.“

“It was drive thru window. The customer service was awesome. When I gave her the pickup number she knew exactly why I was there. When I arrived at the window she gave me my receipt and notified me to go to the next window where my food was. I didn't have to wait for anything and the place was very clean.“

“I go to McDonald's for my Birthday Breakfast. It make my birthday extra special. For my birthday I love having Pancake meal and apple pie. Wtg.

Dietary restrictions: Tell them what you want.
If you don't want salt on your fries tell them on so on.

Kid-friendliness: Family friendly.“

“This is the easiest and nicest McDonalds l’ve ever been to without the hassle and stress!
And this is NY NoHo !
The complete Place was spotless and very clean
The people serving me and other customers were very organised
They all knew their job and place
It was just a hassle free experience at McDonalds
I guess it’s really down to the people working there that have good management in places that makes employees happy to do their job well
Happy customer“

“When I was in Chinatown I went, the truth is that everything was very good but it was very full and the first floor was dirty?‍♀️

When I was in Chinatown I went, the truth is that everything was very good but it was so crowded and the first floor was dirty“

“As far as Macdonald's goes this in an unremarkable restaurant, that said they had everything on the menu we wanted, speedy service, access to a bathroom, available seating and it was clean. Free refills on fountain drinks (not sure if that's standard in US?) and they were all working - one Macdonald's we visited had no working fountain drinks.
All in all just what we expected from Macdonald's!“

“Very good food (like in the other mcs), unfortunately they were poorly organised, we waited a long time before ordering because some screens weren't working and we decided to go to the cashier. The guy at the cash register took the order of those before us and then left. He was caught again and after a long time he returned. He practically laughed in our faces and was very listless. However, one of her colleagues managed the situation, she was very good and quick.“

“Employees are great. Breakfast sandwich great. Coffee wasn't prepared as requested, and I did not want to repack my food, and possibly lose my seat just to get up and request the sugar I had pre-ordered. The so-called "premium" coffee tastes so much like water, I have to cream and sweeten to give it flavor. It ALWAYS been this way. Other than that, great!“

“Thank you for EVERYTHING AIDEN!! attentive and calm demeanor. But a friendly face with a lovely smile! You made me smile thanks to your help and patience!!! Have an amazing day and you deserve a raise!!!! He worked the front register at 6:30pm and answered all my questions, thank you again!“