McDonald's in New York

“I know, who seriously rates a McDonalds? But they run this place like a well-oiled machine. We desperately needed sodium and sugar after waiting at a stage door in the hot sun, so we headed here because it was the closest fast food chain to our hotel. Ordered to-go via a kiosk and had my meal within less than 5 minutes. The fastest I have ever had my food in hand at any McDonalds, especially one like this that's packed on a Sunday afternoon. Maybe we were lucky and went on a good day, but well done.“

“An excellent branch of this popular chain! We were lucky enough to visit during a special promotion where you could get a collectible cup dedicated to the championship. The restaurant was very clean and well-maintained. There were plenty of free tables on the second floor, making it easy to find a comfortable place to sit and enjoy our meal. Overall, we had a great experience!“

“The food was hot and amazing, loved it so much !! ☺️they even gave me napkins which is something nice to have, usually others don’t give napkins but this one does and the food doesn’t take long to arrive, and very peaceful you can say eating in.“

“I am not a fan of McDonald’s but I just needed a cheap drink and McConald’s are always everywhere at every corner … this one is ideally located in the heart of Times Square in New York. There are different levels (stairs + elevator). Toilets are okay. They also have cash mashines and waiting time is okay. They also have 3 private security members to guarantee customers safety.“

“Thank you to the Store Manager for her customer service and the team who helped me out today. I had a service issue that I reported and the manager handled it perfectly and also made me feel 10x more welcome. Moments like these make the biggest difference in the community. When there is someone who actually cares and takes the time to listen - it speaks volumes of the whole establishment. Thank you again!“

“This is always my go-to McDonalds. It's huge and there's usually a place to sit during weekdays. I assume it's crowded on weekends. The service is usually fast. Sometimes you need to wait for an employee to get you your mobile order when it's especially busy.“

“Burger Baby by Wonder absolutely exceeded my expectations! I had the truffle burger, and it was incredible perfectly cooked, so juicy, and packed with flavor. You can really tell they use quality ingredients. Wonder also has cookies that were just as amazing. My son absolutely loved them and couldn’t stop talking about how good they were. It’s definitely a place we’ll be coming back to.
I highly recommend Burger Baby“

“Very good food for breakfast. I ordered a regular sausage biscuit but I received a McGriddle it was like sausage on two little pancakes. Actually was very good, better than the regular biscuit I was supposed to get. It did take a little while to get my food and even though it was yummy my order was wrong.“

“Maccas is one of those places that’s impossible to ignore. Whether you love it, hate it, or swear you’re “done with it forever,” it somehow always pulls you back in. There’s something comforting about knowing exactly what you’re going to get every single time. A Big Mac tastes like a Big Mac anywhere, and that consistency is kind of the whole point.

The menu isn’t fancy, but it doesn’t try to be. It’s fast, familiar, and designed for cravings rather than culinary excellence. The chips are salty, hot (on a good day), and dangerously easy to demolish, while the burgers are simple but satisfying. The breakfast menu deserves special mention too — a hash brown and a McMuffin can genuinely save a rough morning.

That said, Maccas isn’t perfect. Orders can be hit-or-miss during busy times, and the food definitely isn’t winning any health awards. But when you’re hungry, tired, short on time, or just feeling nostalgic, it does the job better than most.

In the end, Maccas is less about quality and more about reliability. It’s not a treat you brag about, but it’s a comfort you quietly appreciate — and keep coming back to. 🍟“

“I haven’t say, this is one of the better than McDonald’s I’ve been to. The staff is incredibly efficient and friendly, and the manager (I assume?) always is going around sweeping and making sure the place is spotless. It doesn’t go unnoticed. There was a period of time I ate breakfast here every morning and I truly loved dining in. Thank you to the McDonalds team at this location“

“This mcdonald's is dope, it has three floors.First floor is we get your food second floor as we eat.Third floor is for parties. the manager is really cool. I met him and we talked about how they give the employee's parties upstairs on the 3rd floor.“

“⭐️⭐️⭐️⭐️⭐️ Always Hits the Spot!
McDonald's never disappoints. Whether I’m grabbing a quick breakfast, lunch on the go, or a late-night snack, the food is always fresh, fast, and exactly what I’m craving.
The fries? Hot and crispy. 🍟
The burgers? Classic and satisfying. 🍔
And you already know the drinks and desserts seal the deal. 🥤🍦
Service is quick, the staff is friendly, and it’s super convenient when you need something reliable and consistent. Sometimes you just want something familiar — and McDonald’s delivers every time.
Five stars for being dependable and delicious! ⭐⭐⭐⭐⭐✨“

“I would have given it 5 stars all around but the lady that cleans the restrooms is always complaining about anyone that is in the restroom for more than 5 minutes. Plus they block off the upstairs dining section right when the place is just about to go through the dinner rush...🤷🏻‍♂️“

“Your pretty standard McDonald's. Nothing crazy. They offer more seating options only accesible with stairs. HOWEVER like most fast food places it gets really busy around lunch and dinner time. Be wary of these times as for the teenages that come in can vary from respectful average teens to disrespectful teens. So results may vary. Good food, good service tho.“

“I didn't take any pictures or videos, however I enjoyed my experience. Although I ordered through the app, I was able to ask for my own customization for my order. The staff upon entering was polite and also the manager along with the other crew members who made my meal. If I didn't have a prior appointment, I would have loved to stay a bit longer to take in the relaxing atmosphere“

“The homeless guy outside the door who was in plain sight of the crew there wasn't the best touch; he was opening the door for everyone and asking for money.

Past that it's a Mcdonalds, my order was done in a couple mins max.“

“just went in there a young man at the front was nice to come out andnhelp me a the kiosk and was very sure to not make any mistakes he helped me with outting the cash in machine and reordering my order with im sorry about the picture Ladies and Gents but oh my One of the Best if not the best time to come to McDonald's Who ever did this put some love in this made hit my pallet and quenched every Craving that I Had everything was just right many blessings .both all three gentlemen were in full attire clean very professional“

“My sister and I came to this place yesterday and came here for lunch and ordered 4 quarter pounder and small fries using the kiosk and paid for it used the kiosk too. The service was wonderful, and the atmosphere was people ordering and paying on the kiosk, and also there were people eating in there.“

“Chrystal was very pleasant she greeted me with a smile, the young man who handed me my frozen drinks was pleasnt.

The only concern I have is how HOT it was in there. They need air.

Thank you for your smiles and pleasant service.“

“At the Dyckman McDonald's My favorite the Big Mac was perfect, enough special sauce, hot fries, my beverage a hi-c cherry was not as sweet and flavorful as I would have liked. There was a young group of men spending some time enjoying each others company while eating, 2 ladies with 2 little girls who didn't know exactly what they wanted but were so happy to be there, an older gentleman and a few other“

“I love this McDonald’s location. They always get my usual order correct. My fries are always hot and fresh, never burnt. The staff are bilingual which is helpful for the other customers who don’t speak English. The staff works well as a team and gets Pick Up Orders completed in a timely manner. I’m so grateful this McDonald’s location is open 24/7. When I’m craving a Frappe, French fries, or 10 piece chicken nuggets, I know they’ll make it great! The store is always clean and well maintained even when it’s busy. Overall, they have excellent customer service and a high quality of food.“

“The food is great and the atmosphere is good but the services are slow I don't know if you guys are short on workers but if that's the problem then my apologies.The best solution if that's the reason before it becomes a problem by not letting the customers by not letting them know you have a reason that'show you win the customers and make them want to help you make the business better which will make both sides happy because both sides win? “

“I went there for the two for one fish sandwich only. It tastes pretty fresh. However there's a lot of homeless hanging around that place and a couple of homeless inside which is total turn off and I would have left if I wasn't starving“

“An Absolutely Unforgettable Experience

Visiting the One World Observatory was, without a doubt, one of the highlights of my entire trip. From the moment I arrived, I was impressed by the warmth and professionalism of every single staff member.. from the security team at the entrance to the floor guides at the top. Everyone made me feel genuinely welcomed and well taken care of.

But the real highlight? The view. There are no words that can truly do it justice ..you simply have to be there to feel the emotion. Standing above New York City, watching the skyline stretch endlessly in every direction, is the kind of moment that stays with you forever.

I give it a perfect 10 out of 10. Absolutely worth every second. If you ever have the chance to visit, don't hesitate .... go.“

“I'm 46 years old and have eaten McDonald's all my life and this specific McDonald's makes the absolute best hash browns I've ever had. Absolutely super crunchy yet moist in the middle. They are consistent and never soggy like many other locations can have. Good job guys.“

“A legendary location. Just look up the interview of the guy who menaced this place with a hatchet. Hilarious. He has a composure that can only be possessed by a man with a soul completely at peace with itself and the world. Fortitude, this Mcdonalds is thine witness.“

“Praise God 🙌🏼💖🙌🏼🙏🏼 This is my favorite McDonald's in the whole wide World 🌎
It's the cleanist in my
Book 📚 and the DM
And her entire team
Go over and beyond
At this McDonald's“

“I been coming here ever since McDonald's CEO videos became viral lol (he got me curious about big Arch burger) I tried the breakfast and turned out great and most important are the positive professional staff and service, Amazon I'm please with this restaurant“

“I tried to order items from the App, was not allowed. the kios was difficult to manage,not letting me order any specials. the counter person just called my number and handed me the order.
I removed the app,will try not to go McDonald's“

“I had a great experience at this location! The food was fresh, hot, and exactly what you’d expect from a reliable stop when you’re hungry. The staff were friendly and worked impressively fast, even during a very busy rush. The only downside is that the place can get quite overcrowded, especially around peak hours, which makes seating and moving around a bit challenging. Still, the team handles the crowd well and keeps things running smoothly. Overall, a solid, dependable spot with great service... I’d definitely come back!“

“I like this McDonald’s. Stop by here often when I visit NYC to pick up food for my little nephews who live nearby. The restaurant is usually pretty busy and the employees are friendly, especially given the situations they have to deal with from some of the more difficult clientele that hang out along 14th & 1st.“

“As a transit worker, I usually go here because I work the graveyard shift just to get iced coffee and a few other things. I’ve never had a problem with any of my transactions or The customer service . The employees has always been informative, courteous and they all work hard while doing a great job.
It should be acknowledge. Thanks a lot to the whole night team. ??“

“The store staff is friendly, but the hours on the door said that it was open from 5 AM and when I got to the place, I tried to pull the door and they had the door not really locked, but secured clothes with plastic bags tied around the inside, so if the store isn’t ready and it’s almost 730 in the morning the hours for dine in should not be 5 AM and it will be something if it only happens once or twice, but it’s every day between this time that the inside is locked on the warm days that’s fine but on the cold days that’s not acceptable“

“Great energy, music selection and the staff was very professional even when I asked for additional hot fudge topping on my s’mores they responded by charging me the amount needed for topping. Jayden was a polite well mannered cashier and was able to handle the situation, respectively if she continues display these type of traits in the work field

I did appreciate the amount I of“

“It was drive thru window. The customer service was awesome. When I gave her the pickup number she knew exactly why I was there. When I arrived at the window she gave me my receipt and notified me to go to the next window where my food was. I didn't have to wait for anything and the place was very clean.“

“All I can say is that All the employees worked kept busy but took a few minutes to get my food while others who ordered after me received their orders first I'm still waiting. The manager rather be on his cell phone then acting like a manager.
Never returning to this location again.“

“The most incredible experience that I’ve ever had in a McDonald’s truly in my whole entire life, although they did not have the full of fish available after 12:30 AM they had offered me a happy meal gift even though I did not order directly with the combo, truly kind and informative and helpful personnel and staff working at this McDonald’s I am truly happy with my experience here as well as the decor of the FIFA 2026“

“It's true to the franchise. The chicken nuggets where a little overcooked. The bathroom was clean. The soda machine had a lot of options and cool syrups. Service was fast. The restaurant is very small and only has a dozen place to sit. Open 24 hrs. At 11 pm it was full, but i did not have to wait to order on one of the 4 big displays or to get my food. It' acessible via wheelchair. Good job to all the employees that work there.“

“McDonald's is known for its consistency in style and taste across locations, but what stood out to me about this particular branch was the staff's kindness and attentiveness. When I asked if there was a bathroom available, I was initially told it was out of order. However, the staff member went the extra mile—she kindly asked if it was an emergency, and upon hearing that it was, she opened the staff restroom for me. This gesture left a positive impression, showcasing their willingness to help customers in need.

Aside from that, the location itself is spacious, with plenty of well-organized seating. The service is generally efficient; I typically use the automated ordering kiosks, which make the process straightforward. On this visit, the food took a bit longer than usual to arrive, but the delay was understandable given the crowd and the number of delivery personnel waiting to pick up orders.

I occasionally stop by this McDonald's when I have a craving for something affordable and quick. The specials, like the one I tried for around $6, are a good value for the price. It’s a convenient option when you're looking for a simple meal without breaking the bank.“

“This spot is pretty busy. The 1st floor is where you place your order on the kiosk or pick up your online order. Most of the patrons were in and out people. There are, however, tables on the second floor where you can sit and enjoy your meal.

Wheelchair accessibility: No wheelchair accessibility“

“I came to this establishment with friends to retrieve the Minecraft Happy Meal, once we had ordered it and retrieved it we were told by a security guard to leave although we had ordered the meal to stay and had done nothing wrong apparently this was because some people were causing issues in this McDonalds but i did not understand how they applied to us. Do better.“

“This is the first time we've visited this location, but we were impressed. The machine pumps out food quickly, and orders go flying from behind the counter into customers' hands. There was practically no seating, but we found a standing table near the window entrance. The bathroom was not clean. It wasn't enough for me to puke, but close enough. They need maintenance to keep up with bathrooms, clean tables, and take out trash. Prices were great, and we will be back. The food was hot and our order was exact. You could tell that English was not the staff's first language, so they kept calling names that no one could understand. The fries were not full for a large fry and a little extra salt would have been appreciated.“

“I go to McDonald's for my Birthday Breakfast. It make my birthday extra special. For my birthday I love having Pancake meal and apple pie. Wtg.

Dietary restrictions: Tell them what you want.
If you don't want salt on your fries tell them on so on.

Kid-friendliness: Family friendly.“

“I’ve spent my fair share of trying new places to eat and I have yet came across one that was worth the money. At least Mc Donald’s is consitant and the price point for what you receive is reasonable. Back to the basics. Wendy’s is too might I add.“

“I would like to say the team that I just encountered at about 12:45p today Wednesday July 8 was like out of a McDonald’s commercial. They were so pleasant and friendly. It made me give the lead expeditor compliments and a high five cause they were doing it! You hear me! It made me smile and put me in a really good mood, idk I can’t explain it. I saw all women employees at this time, from front end to back and I couldn’t have been even more excited- and I’m a guy lol! Ladies you were outstanding, and a major difference than what’s been existing at this restaurant for some time. So if it’s management change or what- keep it up new manager! The energy is truly and noticeably better. I have had previous good ones in the past since this is my home location, I frequent it a lot but the bad interactions outweighed the good in the past. These other reviews, may be true if this team that was there today - wasn’t present. Give them another chance if you’ve had bad experiences. I sincerely saw change today and from one community member to the next - they’re trying!“