McDonald's in Jersey City

“Really enjoyed my time here in the shopping mall, very accessible via Path or a convenient Uber drop off. It’s not an extremely huge mall but have very decent brands and definitely covers everything you need with more than 100 stores across health & beauty, sports, fashion, f&b, and even a cinema at the top level. 3 floors of amazing shopping options which you can easily spend half a day at! Love the presence of Macy’s, Kohl, JCPenney, and Cheesecake factory just to name a few. The 3rd floor hosts an array of food establishments as well. Only downside is that the restrooms are only located on the third floor in the entire mall which is pretty disappointing and inconvenient.“

“Stopped in for a quick lunch, ordered the Big Arch meal. Service was quick, very friendly, and professional! Asked if we wanted condiments & told us to enjoy our meal. We aren't used to many of the McDonalds having such great service so it was a very nice surprise. Thanks McDonalds and keep up the great work!👍“

“Quick service. It always seems like hardly no one is working there but somehow they manage to make my food faster than any McDonalds I've been to. There is no drive through so Im sure that helps with the speed as other locations prioritize the drive through. While the service is quick it the cashiers aren't always courteous. They can be very mater of fact like they could care less to help you or if you buy at all. Im easy to please but it can be annoying with them having side conversations about nonsense while taking my order. I think they'd prefer for us to use the kiosk.
Restaurant is always very clean and the atmosphere is friendly.“

“Honestly Darwin, Jeff, Juan and Richard were very helpful and mindful of my order as I had very specific requests. They were very kind and understanding, they deserve a raise for going above and beyond! Definitely recommend this mc Donald’s and I hope these guys get recognized for their great work. What great employees this location has! Thank you guys lots!!“

“It’s McDonald’s, so I wasn’t expecting a culinary revelation 🤣, but for some reason this might actually be the best Mickey D’s in Jersey City. The food is consistently fresh, hot, and on point. Only downside? It’s planted right in the middle of the hood. 😂🍟🍔“

“The customers are wild. Different personalities from different parts of the world. Some rude, some nice, some out of their minds, but the workers here STAY busy and focused. Manager seems strict but you have to be in this area. The workers smile and are very chill. The young Indian woman talks to every customer and kids just to keep people happy. It was super busy today but these workers kicked a** and their customer service is amazing. You gotta be tough to work in this area.“

“This is getting ridiculous.......what is so hard about getting the order right!!!?? Spent $42 for breakfast, and 2 hash browns and 2 sausage sands , not in the bag!!!!!! The last time I was shorted, I said from now on I will sit there and go through the order!!! But I forgot and it happened AGAIN!!!!!!! People, ck you're order before you pull away!!!!!!! The cars behind you will be annoyed, but it's better than getting screwed again!!! 😡🤬. And not one napkin!???????!!!!! P.S. I left a voicemail and to my surprise....the Manager called me and told me to go back there, and he will make good for the mistake!?!!! Listen , everyone makes mistakes, but how you handle it is where integrity steps in!?!??!!! I will definitely be visiting this establishment again!!!!😊“

“Today I ordered at the drive thru window and had avery pleasant experience with a food associate named Mimi. My family and I ordered hash browns and she very professionally explained how prices and surcharges worked. Please let her know her service was greatly appreciated.“

“Stopped by McDonald’s and the experience was smooth from start to finish. The service was quick, the staff stayed friendly even with a steady rush, and the food came out hot — which is really all you want when you’re grabbing something fast. My order was accurate, the fries were fresh, and the sandwich actually looked put together instead of rushed.

The dining area was clean, and the vibe felt organized, not chaotic. Whether you’re pulling up for a quick bite or grabbing something on the go, this location handles business the right way. I’d definitely return.“