Donuts near Castleton

“Cheers to the young lady who just made my impulse moment of self care even better. 🍩“

“A friend just gifted me a cinnamon vegan donut from ‘Bitching Donut’, OMG I am hooked, will definitely be making a trip there and soon. I was the best donut I’ve ever eaten.“

“DO NOT get the mochi donut… you will never stop thinking about it and you’ll eventually be shopping for bigger pants. Delicious food with veg options! The staff is awesome, coffee options are delicious but I wish there were more flavoring choices. Atmosphere is an aesthetic vibe but sadly, not very cozy. Nice to sit at the windows and watch the goings on in town though.“

“I love that this is my neighborhood Dunkin! Friendly workers, fresh selection of food & donuts, attention to details, get my large orders correctly and clean environment. They also decorate so well for the different seasons, it's so cute. I love it!“

“Was nice...polite...social distance markers. Only one downfall...they let this lady look like in her twenties run back n forth in line visiting people she knew that were entering the store while her party was up front. One customer ended up leaving. Awful they didn't say something. Why have floor markers....“

“The service is always good at this location. I think the coffee drinks are great, but the teas are even better. America really does run on Dunkin!“

“Always great service an friendly employees“

“FIRST I woukd like to thank the staff at the Valatie Dunkin Donuts on 9H for providing excellent service after my experience minutes before at the East grennbush Dunkin. I had the worst experience at this place this morning, sad to say because normally no matter what, they give service with a smile. Most times I go there on my way to work, I have to have my coffee adjusted to taste right. I order it the same way: sugar cookie, 1 sugar, Xtra cream, stirred well, and a egg white veggie wake up wrap. Some mornings it's good other times it taste like the sugar cookie flavor isn't added, and they are aware of this and they fix it. Actually a few times the sugar cookie flavor was left out. This morning I said to the male employer after I tasted the coffee and it wasn't correct, "I might have to start going to a different Dunkin". This employee starts taking it personal and visibly has an attitude. Saying things to me, the consumer, like: tell us how you want it then, and you always say it's not right. I have to admit I was taken back by his approach, yes I'm picking in the product I purchase but nevertheless, wouldn't they want customer satisfaction. I went on and stated," I don't know how I want it, I order it the same way here and at any other DD". I go on to say the other Dunkins never have a problem getting it right. So he closes the window, walks away, and I can see everyone looking his way, and mine as he continues to chatter. He returns with the cup of joe with visible coffee spilling all over the sides, and I ask for napkins to wipe it off, he wipes it off for me then hands it over. So we continue having this heated debate, and it ends by him saying if you don't like your coffee pull around and come in. For one moment I became slightly enthused with the idea of going in the store, but with his obvious sour demeanor, and my natural instinct to fight for what's right, I decided to decline his offer, my exact words were: "no, I'm good just pass me my sandwich". He handed it to me with a snap of his wrist and a disgusted look on his face. I drove off, and once I checked my croissant I made the decision to go to a different DD (5$ wasted), but once I realized the croissant I ordered was incorrect to, trust went out the door. It was supposed to be super toasted well with a small amount of butter, guess you guys know it was totally the opposite; drenched with butter and hardly toasted. Is this the image, service, quality, and impression you want consumers to be left with. One bad egg can spoil the bunch. I am just one consumer with an experience, but I do have a voice, and its my constitutional right to express it, and my right to expect good service as an consumer at your business East greenbush DD“

“Customers losing patients when knowing full well this Dunkin’ is short staffed is beyond ridiculous. You live in the most privileged place in the world and you’re going to harass these hard working folks— who are trying to feed their families— because you’re a full grown adult acting like a child when told to go through the drive-thru??? Hope you feel good writing that letter of complaint, I bet you feel like a real man harassing those coworkers.“

“There is one girl who works there. She is so happy and upbeat and positive and sweet All all the time! So helpful and generous and a joy to see! I’ll update with her name… this is one of the better Dunkin in the Capital Region though for sure!“

“I really like this location. I always get the egg bites and they package them with great care-- they'll place them in a box and pack them with a fork and ketchup packets. Not everyone does that, so I appreciate it. They do get VERY busy, so it's best to swing in in the early morning, or if you're doing an online order, allow 20min.“

“Got there a little later in the day so the selection of doughnuts was a little limited but either way they still had what I like. All day was feeling … bleh, but as I approached the counter I was greeted with a warm welcome by a woman named Jennifer. Not many people actually genuinely care about what what’s going on in a random persons life so it was very nice and polite of her to take the time and actually see how I wasdoing.. I don’t normally come to Dunkin often but after that experience I will be absolutely showing face more often and I pray to god that Jennifer gets a promotion or even just a raise because she definitely deserves it. -tall will“

“I rarely review chains because the experience usually varies every visit. However this Dunkin’ Donuts is the most consistent one I’ve ever been to. I’ve been going here multiple times a week for months and my order is always correct, fresh, and timely (even though they are PACKED with state employees)... The staff here are friendly and fast.“

“The lady at the drive thru, today Saturday,, is very rude. If you don't know how to treat customers get a job that you can handle. Us customers are the one paying your damn paycheck. Get over yourself. Go to Ravena much better service.“