Customers` Favorites
Customers` Favorites
“A friend just gifted me a cinnamon vegan donut from ‘Bitching Donut’, OMG I am hooked, will definitely be making a trip there and soon. I was the best donut I’ve ever eaten.“
Customers` Favorites
“I cannot emphasize how much I love the breakfast sandwich here! I’m from the west coast and make it a point to come here every time I’m in town. The sambal, the fried egg, everything… oh so good. I hope the menu never changes!
Dietary restrictions: Good gluten free bread!“
Customers` Favorites
“I rarely review chains because the experience usually varies every visit. However this Dunkin’ Donuts is the most consistent one I’ve ever been to. I’ve been going here multiple times a week for months and my order is always correct, fresh, and timely (even though they are PACKED with state employees)... The staff here are friendly and fast.“
Customers` Favorites
“Parking: VERY SMALL parking lot directly outfront. There are usually a couple of spaces for parking on the one way street next to it. Not easy to get out of parking lot due to the high volume of traffic throughout the entire day/night(this location is directly across from St. Peter's Hospital)“
Customers` Favorites
“Was nice...polite...social distance markers. Only one downfall...they let this lady look like in her twenties run back n forth in line visiting people she knew that were entering the store while her party was up front. One customer ended up leaving. Awful they didn't say something. Why have floor markers....“
Customers` Favorites
“FIRST I woukd like to thank the staff at the Valatie Dunkin Donuts on 9H for providing excellent service after my experience minutes before at the East grennbush Dunkin. I had the worst experience at this place this morning, sad to say because normally no matter what, they give service with a smile. Most times I go there on my way to work, I have to have my coffee adjusted to taste right. I order it the same way: sugar cookie, 1 sugar, Xtra cream, stirred well, and a egg white veggie wake up wrap. Some mornings it's good other times it taste like the sugar cookie flavor isn't added, and they are aware of this and they fix it. Actually a few times the sugar cookie flavor was left out. This morning I said to the male employer after I tasted the coffee and it wasn't correct, "I might have to start going to a different Dunkin". This employee starts taking it personal and visibly has an attitude. Saying things to me, the consumer, like: tell us how you want it then, and you always say it's not right. I have to admit I was taken back by his approach, yes I'm picking in the product I purchase but nevertheless, wouldn't they want customer satisfaction. I went on and stated," I don't know how I want it, I order it the same way here and at any other DD". I go on to say the other Dunkins never have a problem getting it right. So he closes the window, walks away, and I can see everyone looking his way, and mine as he continues to chatter. He returns with the cup of joe with visible coffee spilling all over the sides, and I ask for napkins to wipe it off, he wipes it off for me then hands it over. So we continue having this heated debate, and it ends by him saying if you don't like your coffee pull around and come in. For one moment I became slightly enthused with the idea of going in the store, but with his obvious sour demeanor, and my natural instinct to fight for what's right, I decided to decline his offer, my exact words were: "no, I'm good just pass me my sandwich". He handed it to me with a snap of his wrist and a disgusted look on his face. I drove off, and once I checked my croissant I made the decision to go to a different DD (5$ wasted), but once I realized the croissant I ordered was incorrect to, trust went out the door. It was supposed to be super toasted well with a small amount of butter, guess you guys know it was totally the opposite; drenched with butter and hardly toasted. Is this the image, service, quality, and impression you want consumers to be left with. One bad egg can spoil the bunch. I am just one consumer with an experience, but I do have a voice, and its my constitutional right to express it, and my right to expect good service as an consumer at your business East greenbush DD“
Customers` Favorites
“We love this Dunkin! Their staff is always chipper and friendly- even at our very early morning’s visits! Don’t know how they do it, but it starts my day with a smile - many thanks— oh and the coffee/wraps/ chocolate glazed are the best. Keep it going!!“
Customers` Favorites
“This location was good, but it's a tight pull in on a busy street. Went inside to order it wasn't crowded, there was parking. The staff was nice and friendly. They didn't mess up the order or the food, and it was clean inside. They have a new churro donut that's supposed to taste like churros, I guess, but it doesn't. It tastes like one of those old fashion cinnamon sugar donuts, except it has a fancy shape. Like, c'mon, dd you know dang well that doesn't taste like a churro. lol maybe if they had like a caramel drizzle on it ? then maybe, but yeah, no Anywho, it's dunkin donuts what else is there to explain.“
Customers` Favorites
“Excellent environment!!! The girls were very nice and bubbly, made conversation, and over pleasant to interact with! My coffee was delicious, and my sandwich was made perfect! I think this is the best, cleanest dunkin i’ve been to. Absolutely will come again, and tell my friends!“
Customers` Favorites
“Customers losing patients when knowing full well this Dunkin’ is short staffed is beyond ridiculous. You live in the most privileged place in the world and you’re going to harass these hard working folks— who are trying to feed their families— because you’re a full grown adult acting like a child when told to go through the drive-thru??? Hope you feel good writing that letter of complaint, I bet you feel like a real man harassing those coworkers.“
Customers` Favorites
“Got there a little later in the day so the selection of doughnuts was a little limited but either way they still had what I like. All day was feeling … bleh, but as I approached the counter I was greeted with a warm welcome by a woman named Jennifer. Not many people actually genuinely care about what what’s going on in a random persons life so it was very nice and polite of her to take the time and actually see how I wasdoing.. I don’t normally come to Dunkin often but after that experience I will be absolutely showing face more often and I pray to god that Jennifer gets a promotion or even just a raise because she definitely deserves it. -tall will“
Customers` Favorites
“Convenient Location & The Staff Are Most Wonderful As Well As Accomodating! They Get Their Customer In & Thru The Drive Thru Fast! Thank You Dunkin! 🙂“
Customers` Favorites
“{{restaurant.reviews}}“
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“Cheers to the young lady who just made my impulse moment of self care even better. 🍩“