Hamburger · $$
1 Burger Village
216 Broadway Mall, Hicksville
- Take-Out
- Delivery
Customers’ favorites
- Organic Grass Fed Lamb Burger and Organic Beef Burger with Sweet Potato Fries and Onion Rings
- Bison Burger with Jalapeños
- Fresh Hand-Cut French Fries
- Mango Habanero Wings
“As a former executive chef, and hospitality professional I’ve learned to manage expectations in fast casual restaurants. Well, to my surprise, Burger Village exceeded all expectations . Arriving for a movie 90 minutes early gave us time to find a place to eat. I had reviewed the few options and Burger Villages natural menu seemed like a great choice. We were greeted (by one of the owners) and promptly met with a smiling server. Drinks, yes. Natural coke, iced tea. Then dinner. One turkey burger with sweet potato fries and one specialty burger with their house sauce and my favorite waffle fries. Both arrived hot and the burger juicy. Both cooked exactly as requested. My medium rare was perfect. Unfortunately, I didn’t anticipate the “heat” or spice of the sauce. Pria, the owner asked if everything was okay. This was a good sign. I mentioned the heat and she insisted on remaking the burger without the sauce asap. She said - “I want you to have a great experience “ wow - in all my years of coaching hospitality professionals I rarely saw this level of care and concern flow so organically. Bravo - we ate, we paid, we promised to come back. A perfect example of owners who care, a team to responded to a challenge and a process at work to overcome challenges. 10 out of 10. YCDB - respectively Dan Z -”
Recommended
