“This is definitely one of the best Dunkins in the area. The man at the register, Daniel, greeted me pleasantly and took my order without missing anything. Markus and Brad prepared my drink and sandwich within in a minute. They were outstanding. Good work guys.“
“tl;dr - I ordered the wrong bread for my sandwich via the app and by the time I got to the drive-in window my order was already prepared. I asked if it was too late to change it and they went out of their way to remake my sandwich anyway, even with a long line. Two things really stood out to me here. 1. The kindness of the Dunkin' team - this was an unreasonable request. I'm the one that made the mistake, I'm the one who then had the gall to ask for someone else to fix it. It was rude on my part to even ask, and I did it with the full expectation that they would say no. But they didn't - they said "sure" with a smile, as if they do this a hundred times a day. That was really nice of them.2. The willingness to help - you don't always see this! So often you hear someone give the old "sorry, it's against policy" routine, which is totally reasonable given the circumstances. Add to that the fact that this happened during peak service time (9am) with a long line of cars at the drive through, it would have been expected for them to not accommodate the request. They went above and beyond to satisfy a rude customer's needs this morning, and I'm very appreciative. Major thanks to the team at Preble Dunkin' - you're the best out there.“
“We visited this Dunkin on our way to Syracuse. This location is very small and is hidden inside a local gas station, but the service here was great and the food came out very hot and was freshly made.One standout thing about this experience was the snackin bacon! Nearly all other Dunkin locations that I visit have very plain, unseasoned snackin' bacon. This location cooked the bacon well and lathered their seasonings on it! It was some of the best snackin bacon we've had. Thanks for that!“
“North Chili, NY store has this one cashier in drive through who is so awesome. I really wish I would have asked for her name. She's so patient, attentive and professional. I had a busy car load too.Kid-friendliness: A few options not just donutsParking: SpaciousWheelchair accessibility: Easy to access to and from the place“