“Since they've gotten new employees and weeded out the weak it's become such a better place! I seriously enjoy and support this D&D now. Great people/employees are fantastic. It's sad they get worked to the bone but they're always on point, professional and over all great people. I recommend coming here on 7th north right off the highway.“
“I work in the village and usually stop at this Dunkin’ before heading in in the mornings!They are so sweet, usually remember me and even write “Have a great day” on my coffee sometimes! What great people work here! I hope they know they are the backbone to so many people’s days. Coffee is how many people behind their day and how lucky to have such kind enthusiastic people to come across first thing ❤️Vegetarian options: Oat Milk / Almond Milk / Vegan Syrups / Hashbrowns/ Avacado Toast/ BagelsDietary restrictions: I am vegan and they always accommodate me!“
“The one on the corner of Rte.11 and Bear Road is the best one around. They make you're coffee right. When they make a mistake, they own it and hook you right up with a new one. The same day or even the next time you go and let them know. That is integrity !“
“I usually wouldn't review a coffee shop or something that I don't spend that much time in, but this deserves a full review. I come into this coffee shop (or go through the drive through I should say) about once a week on Saturdays. Well may I just start off by saying the customer service there is awesome! Like I remember having a problem with my coffee order last Saturday and one girl behind the counter( I think her name was kamery) offered to help me out with my order. She was so kind, and made me feel heard through my concerns about my coffee. The inside of the store was clean the one time i entered and may I add, the whole staff is very productive and fast paced which helps me get home quicker!! Nice job guys! I look forward to coming back!!“
“Loved coming here!! Large selection of every bakery item you can think of! I came in for bread and left with a large box of pastries also!! Everything is delicious and fresh, the price is great too! The staff was very patient as I looked and they very nice and helpful. Highly recommend stopping in here! We'll be back, thanks!“
“I can't review the donuts because twice now we didn't receive our order. I pre-ordered a dozen donuts on Grub Hub for my daughter's birthday. My order never arrived yesterday, so I re-ordered yesterday for delivery this morning. The driver just texted me to tell me they were sold out. I pre-ordered. How is my order not pulled and boxed for delivery today? I must say, this experience has left me dazed and confused. Update: Glazed and Confused called me immediately. They did have my order and Grub Hub did not verify that my order had been pulled. They are delivering my order themselves to SU today and offered to comp my order. I couldn't ask for better customer service! I also learned that they deliver within a five mile radius. Thanks again "Glazed and Confused", looking forward to trying your donuts myself the next time I'm in Syracuse.“
“Service here is good. But I have a seemingly minor complaint about ALL the Dunkin Donut franchises in this area.100% of my visits to Dunkin Donuts is for Coffee and s Donut. Why don't any of the local Dunkin stores stock stirrers for their Coffee? Neither do they ever have Spoons. So, each time I visit a Dunkin store and I buy a Cup of Coffee, when I ask for a Stirrer, I am given a choice between a Drinking Straw or a Knife.Call me childish, but, I DO NOT LIKE STIRRING MY COFFEE WITH A STRAW. None of the Dunkin Donut stores in Syracuse, with a few exceptions, seem to ever have Stirrers. It's honestly become most annoying.“
“I come to this dunkin at least once but most of the time twice a day. I've been to almost every Dunkin in the Liverpool/clay and surround areas. This is by far the most consistent and most definitely the fastest even with a wrap around line. My coffee is always exactly the same and never any grounds in the bottom. I don't ever write reviews but they deserve one the staff is always on point!“
“I work right around the corner from this dunkin and I am ashamed to say I place a mobile order about 3-4 times a week. Everytime my order is ready, the people are very nice and my coffee is always made right. I take my coffee with oatmilk so you pretty much freehand it and they are always generous so it comes out perfect! My favorite dunkin due to the employees. Thank you! Makes my day!“