“This morning was that awful snowstorm, and I couldn’t even make it to work driving in it. I pulled into the DD parking lot to wait for the snow to ease up. I went in while I waited, and by the time I finished ordering a large coffee and just any donut; it was in front of me! I didn’t get an offer of a receipt to thank the two women working there, and the tap to pay didn’t prompt to add a tip, but it was a really nice part of a bad morning. The donut they picked for me was also really good, some big glob of frosting on top.“
“this is my all time FAVORITE dunkin! every morning i go i am greeted with smiles and friendly faces ! they ALWAYS get my coffee right and the staff always puts me in a better mood even if i’m in a good one already!! All around perfect store and crew! Also no matter how long the line is i’m always in an out within 5 minutes “
“My experience was okay. There was a mix-up with payment methods that I feel could have been avoided if the person behind the counter was more attentive, but the product was good and the other staff I interacted with were helpful and attentive.“
“Loved coming here!! Large selection of every bakery item you can think of! I came in for bread and left with a large box of pastries also!! Everything is delicious and fresh, the price is great too! The staff was very patient as I looked and they very nice and helpful. Highly recommend stopping in here! We'll be back, thanks!“
“I can't review the donuts because twice now we didn't receive our order. I pre-ordered a dozen donuts on Grub Hub for my daughter's birthday. My order never arrived yesterday, so I re-ordered yesterday for delivery this morning. The driver just texted me to tell me they were sold out. I pre-ordered. How is my order not pulled and boxed for delivery today? I must say, this experience has left me dazed and confused. Update: Glazed and Confused called me immediately. They did have my order and Grub Hub did not verify that my order had been pulled. They are delivering my order themselves to SU today and offered to comp my order. I couldn't ask for better customer service! I also learned that they deliver within a five mile radius. Thanks again "Glazed and Confused", looking forward to trying your donuts myself the next time I'm in Syracuse.“
“I used the dunkin app to order before i went inside. Coffee was done quickly and to order. The only slightly strange thing was the person placing the drink in the pickup area did not call out the names on the order. So if you were waiting for an order you had to check when a new cup was placed in the pickup area. Not a big deal but slightly annoying.“
“Service here is good. But I have a seemingly minor complaint about ALL the Dunkin Donut franchises in this area.100% of my visits to Dunkin Donuts is for Coffee and s Donut. Why don't any of the local Dunkin stores stock stirrers for their Coffee? Neither do they ever have Spoons. So, each time I visit a Dunkin store and I buy a Cup of Coffee, when I ask for a Stirrer, I am given a choice between a Drinking Straw or a Knife.Call me childish, but, I DO NOT LIKE STIRRING MY COFFEE WITH A STRAW. None of the Dunkin Donut stores in Syracuse, with a few exceptions, seem to ever have Stirrers. It's honestly become most annoying.“
“I come to this dunkin at least once but most of the time twice a day. I've been to almost every Dunkin in the Liverpool/clay and surround areas. This is by far the most consistent and most definitely the fastest even with a wrap around line. My coffee is always exactly the same and never any grounds in the bottom. I don't ever write reviews but they deserve one the staff is always on point!“
“Get your camera ready! The food looks so fabulous! They are definitely Instagram ready. The donuts are chewy with light topping. Crème brûlée brown sugar fresh milk drink is delicious and creamy. It’s a little too sugary for my personal taste. I also ordered the Cheeto hotdog. It’s basically crushed spicy Cheeto covering a large fried mozzarella on a stick.The size is huge.“
“What a surprise to find this place locally cruising around. Never really heard much about them, but was pleased to find really tasty donuts. Service was good as the owner is who served me. The place is clean and looks old but has seating if you choose to eat there.“