Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Chicken Burito Bowl of Soup of the Day
Chips & Tomatillo-Green Chili Salsa
Large Chips & Large Queso Blanco
Chips & Roasted Chili-Corn Salsa
Large Chips & Large Guacamole
Large Side of Queso Blanco
Chipotle’S Guacamole
Tortilla on the Side
Chips and Guacamole
Chips & Guacamole
Chipotle Mexican Grill Reviews
352 ratings
Share your opinion about Chipotle Mexican Grill
Horrible customer service. Employees doing everything else but serving customers. One person doing to-go orders, another working the floor and I have no idea what the other person was doing. They took about 10 minutes just to acknowledge me and my family as we were first in line.
The place is dirty with food all over the floor and counters. They started to flip chairs on top of tables like they were closing but it was 9:00 pm and they close at 11pm.
The place is dirty with food all over the floor and counters. They started to flip chairs on top of tables like they were closing but it was 9:00 pm and they close at 11pm.
One of the healthy food options in nyc
Just such a mess. It's a turn off. Employees bickering, ignoring people, messing around etc. food is fine, and they don't jip you which is a plus.
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a restaurant known for its good food and friendly staff. Customers have praised employees like Fabian for their kind and helpful attitudes, with many noting their quick service and perfect portion sizes. The Howard Beach location has consistently impressed with its cleanliness and well-stocked food pans. However, there are still some areas for improvement, such as the cleanliness of the salad and the provision of utensils in take-out orders. The parking situation is also noted to be less than ideal.
Recently, the staff has faced challenges with short staffing, leading to longer wait times and overwhelmed employees. Despite this, customers have reported that the staff remains friendly and polite. Some customers experienced missing items, such as chips in kids' meals, and issues with the lack of utensils and napkins, which might be due to staffing problems or oversight. Overall, Chipotle continues to be a better option than a burger from "Mikkydieezzzzyyy," and the lively atmosphere combined with attentive staff ensures that the food remains delicious.