Chipotle Mexican Grill

$ • Fast Food, Mexican

16010 Cross Bay Blvd, Queens
(718) 738-1309


Take-Out/Delivery Options

Reviews for Chipotle Mexican Grill

I was very excited when a chipotle opened up in Howard Beach, however this is literally the worst Chipotle i've ever been to. Prior to COVID, the staff would be extremely rude while placing an order. Recently, I placed an order via the app for pickup. Upon arrival, I was told that I could not be in the store because I did not have a mask. I told them I ordered online, I was unaware that there was a policy like that (Chipotle does not specify that you must have a mask in full review

Really greatThis Chipotle’s customer service is really beyond. Is the only one I’ve found that accommodates my off menu order every time I order on the app with it being no issue. The one time it was incorrectly made, they readily sent another one and gave me a free entree whenever I come into store. The manager is really kind and the food is always great

My first visit was about two weeks ago and it didn't go well I ordered on line and arrived 15 minutes before pickup time only to wait 44 minutes longer. When I arrived home I found that my foods was not made correctly and that the bowl leakes all over my vehicle, long story short called spoke with a manager retired week later for a refund and unfortunately they bagged my found wrong and I called back and explained that unfortunately I wouldn't be back.

More Reviews(113)


Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.