“I love this Dunkin. They are super friendly and I look forward to coming here. I always do mobile orders and it is ready quickly and correctly. If it isn’t, they apologize and correct it. They’ll even throw in free donuts here and there.“
“It’s very good and surprising cheap for being next to a large subway station.
Parking: Roosevelt Avenue is one of the most busy roads nearby. Jackson Heights is a very busy neighborhood. Good luck if you need to find parking.
Kid-friendliness: The place is kid friendly.
Wheelchair accessibility: The place is wheelchair accessible.“
“Has a few more seats than other DD's, and there's always available seating. There's a few electrical outlets, and you can stay there for hours- never a pressure to purchase more or leave, never.Used to open 24\7.Staff used to return your change while staring at the tip cup. Now, after the minimum hourly pay raise they are forbidden to put out a tip container... and even if you place something on their side of the counter and walk away, they call you back and return your money.“
“My wife and I were craving some coffee, so we stopped into this Dunkin’—and I’m so glad we did. We were taken care of by Anna, who was absolutely amazing. She went above and beyond to make sure our coffees were perfect. My wife loved hers so much that I ended up ordering the same drink, just iced.
I originally ordered a croissant with my bacon, egg, and cheese but changed my mind and asked for a bagel instead. Anna quickly let the cook know, and the correction was handled with zero issues. The cook was incredibly kind as well and even greeted us with a big smile when handing over our food.
These two were a phenomenal team. Their outstanding customer service, kindness, and hospitality made our visit exceptional. They truly deserve to be recognized by the company.“