Donuts in Jamaica

“I want to start the review by saying this specific DD is the best location I've ever visit and will continue buying from them, because they properly know how to create and make the orders and their above and beyond customer service that no other DD has provide me. A big shout out to Sabina, the manager for her amazing kindness and exemplary world class customer service. The area outside can be a little bit challenging to navigate, because of the amount of people walking around, but other than that I highly recommend this location.“

“So i wanna say the employee working here everybody is so good but here a tall guy i saw him today (friday) he is so good I didn’t know his name but he every time laugh and smile i never see him behaving rude everytime he calm and sweet .“

“Never would've thought that a simple coffee, donut and an avocado sandwich would brighten my day so much and provide me such a heartwarming exit from the big city. The young man behind the counter was so genuinely kind and polite, something that seemed quite rare in busy NYC. Tried to offer him a tip, but he refused by saying "give it to someone who needs it".“

“This is my go-to Dunkin spot. Convenient location and staff is always on point. Very friendly and accommodating, and always providing great service. Sometimes they get a high volume of customers, but they’re able to deliver quick and efficiently - never had a wrong order given to me.

Management is also great and helps ensure all staff members are treated like a team. One feedback I’d provide is to probably to have a dedicated coffee staff who handles all drink orders separately while the rest of the staff focuses on other things (I’ve seen this structure work very efficiently in Manhattan, specifically in very busy locations). But either way, friendly service, great vibes, and a hard working pool of staff.“

“Coffee was delicious. The line was long but definitely worth the wait.“

“If anything about Dunkin donuts is their consistency!! I love that they are open 24 hours because not everyone has a day job. Some if the most important people in our society work late hours as the rest of us rest it up. Thank you for being just about everywhere and open 24 hour!!! ????“

“This is the best Dunkin Donuts I've been to in my life. I bought some food next door and had no place to sit. I noticed there was seating at this Dunkin and remembered I had enough points for a free beverage. I went in and there were two gentlemen on shift. A younger one and an older one. The younger one was very diligent in mopping the floor. As I was checking out with my free drink and a donut I wanted, the older man noticed something was off (as did I) with the order total. The young man came over and spoke to him in their common language that I didn't understand (not English) to help the older man understand what happened and what buttons to press on the register. The older man paid careful attention to the younger man's instruction. So after I paid, I made my way to sit down across from some young teenager. A high schooler. Before I made it to my seat, the younger employee told me to be careful as I walked back and not slip on the wet floor. I sat down waiting for my drink order. When I got up to get it and fetch a straw, the young man was all like "don't worry, step on through, I'll have this place spotless by the time we close." While I was eating, the man politely asked if the kid could pick up his backpack so he could clean under and around the area. He noticed there was a bat sticking out of the backpack and they got to chatting about what school he went to and position he played; offered some advice. When the kid was about to leave he wished him well and said good luck with high school (because of course...high school y'know). I continued eating my meal and a small child came in with his mother. Again he made sure to get their attention about the wet floor. The small child started taking slow almost tip toeing steps haha. Then another regular customer came in that was Hispanic...they had a small chat. The young employee was telling him that he wants to learn Spanish so he can better communicate with customers. I thought that was cool. As I sat there finishing up my meal, I thought to myself....with everything going on in the world...these two individuals were dead set on excelling on a singular work day. The young man wasn't worried about yesterday or tomorrow or next week, or next month. He was thinking about today and only today and how to make it the best work day for everyone. I could hear it in his voice. The dedication. The whole dichotomy of the two employees I found beautiful. This Dunkin Donuts is an important part of the community, without a doubt. I'm glad I walked in.“