Wendy's

Name: Wendy's
Address: 61-11 Fresh Pond Rd, Middle Village, New York, 11379, US
Telephone: (718) 821-0225
Price range: $
Rating: 3.4

$ • Fast Food, Burgers

Hours:
61-11 Fresh Pond Rd, Middle Village
(718) 821-0225

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About Wendy's

Wendy's, a popular fast-food restaurant, has received mixed reviews from its customers. While some customers praise the fresh food and great service, others have had negative experiences with the management.

One customer, a teacher, visits this Wendy's location about five times a month, usually for a quick and healthy lunch. However, on one occasion, the customer decided to have dinner at the restaurant with their daughter. During the visit, the manager approached the customer and their daughter, yelling at them and accusing them of bringing in food from another restaurant, despite the customer having placed an order on their phone. The manager's behavior was described as rude and embarrassing, and the customer felt that the manager's approach was unacceptable for a manager.

Another customer, from New York, strongly recommends Wendy's, describing it as a delicious and good place with great staff and a good location. This customer seems to have had a very positive experience at the restaurant.

Additionally, a third customer has praised the quality of the chili served at this Wendy's location, noting that it is of the perfect consistency, unlike other Wendy's restaurants where the chili can be too watery or too thick.

Recent reviews highlight the friendly and welcoming staff, with Brook and Daylyn S being especially kind and appreciated by families. Customers also mention that the staff is attentive and knowledgeable, which sets this Wendy's apart from other places where staff may not care or know what they are doing.

However, some experiences have been less positive. One customer shared a bizarre interaction at the drive-thru, where a staff member refused to give mayonnaise unless charged extra, even though they previously received it for free. The customer found this interaction confusing and unpleasant. They also mentioned that they did not receive the ghost pepper sauce they specifically asked for.

Overall, Wendy's seems to provide a mix of positive and negative experiences for its customers, with the quality of the food and service generally praised, but occasional issues with management and staff interactions sometimes affecting the overall experience.