McDonald's in Niagara Falls

“I came here through the drive through after spending a week in the St. Catharines paediatric ward after my daughter was admitted with influenza, I barely ate, when we were discharged I stopped at my uncle so he could check my van then went through the drive through to grab a coffee and a plain sausage McMuffin, no egg or cheese, my card kept declining and I apologize, about to leave sort of sad because I was so hungry, they paid for it and just gave it to me…I think that was the nicest thing anyone has don’t for me in a very long time and I truly couldn’t be more thankful. They really lifted me up when my spirits were down…thank you so much to thorold stone road, you feed a tired, stressed out and hungry mama“

“Could be the location and how busy it is here but the wait times for food are way too long and the service is not great. Employees seem inconvenienced to have to help you. Last time I visited it took 45 minutes to get my order. Food quality is on par with every other McDonalds I have been to.“

“The staff at this location were awesome! It's a tough location too, 1 man asleep at his table. 1man selling drugs and a crackhead lady screaming...the staff were fantastic, handled everything quietly and tactfully, was really impressed with them. I was at the Thorold location this morning and it was a horrible experience!“

“I used doordash and ordered from the Pine Avenue location in Niagara Falls NY. Normally all you from people are complaints, today I am writing to say how happy I was with my order! The order came quickly and it was hot and delish right down to the coffee!! Even my doordasher was pleasant!! 5 stars from this satisfied customer ♥️“