McDonald's in Buffalo

“Every time I go through there everyone is soooo Kind!!! And the foods always hot, fresh and there's one lady that seriously is the nicest on the microphone than any other McDonald's I've ever been too. Seemed like she might have been the manager. And also this one kid (and this is not racist) it's just because I don't know how name but he's a tall African American that is super nice on the mic, answered my questions about the ratio of how many people use the app that don't use it and he was so nice. Deserves a raise! I actually drive on my way to go to that McDonald's!! Unless I'm in Lancaster LOL. That's my other favorite one 🤣❤️❤️ thanks guys keep up the great work! Also that lady she deserves a raise too I swear out of all McDonald's I've been across this country she's the nicest one ever ever ever ever ever ever. !!“

“This is easily the best McDonalds in all of the Buffalo area. Drive thru is always packed at lunch time but they slam orders out so fast that you can be through the drive thru with your food in under 5 minutes during that time. Not only that, the food is always done right. Not a sloppy mess with way too much of one ingredient or whatever typical fast food problems you usually would deal with. The staff is polite, fast and handles food with care! If you are trying to have a meal at McDonalds and not be disappointed, I recommend this location!“

“This location is consistently one of the best in the area as far as order accuracy and customer service. The dining room is mostly a waiting area for takeout and can get pretty hectic, but orders come out quick so you won’t be there long.“

“This is one of the very few McDonald's I ever go to in the Buffalo area. The lady who works most nights in the drive thru is amazing. She's extremely kind and has never given me any issue. Not to mention my order is always accurate when she's working. I go out of my way to come to this location because of her, and my coworkers do, too!“

“Great prompt service 2/16/2026 11pm, only issue is the fountain sodas tastes horrible which is due to not cleaning regularly the fountain nossels. The longer they aren't cleaned the more bitter the sodas tastes. I'll swing by again in a week to see if this was done by ordering a soda. If I get the same bitter taste I'll have to go up the line. But I'm sure y'all will take care of this issue. I'm a retired RGM & had ours done every 24 hours. What a difference it makes :)“

“When I stopped by here it was after work and only the drive-thru was open.
Of course they were inundated with vehicles waiting for food.
While I was waiting I was able to place a mobile order to pick up through the drive-thru.
I ordered a meal and instead of a Coke ordered a chocolate shake instead.
Went through the first window paid for my food moved up to the second window.
I was informed that the shake machine had just broke and I asked if I could be credited back for the shake. The employee went to get the manager and he went ahead and just gave me the cash back for the shake and then went ahead and gave me a Coke for free he was very kind and understanding and had no problem.“

“There's is a young lady here by the name of precious who works the drive through window in the mornings. She gives exceptional customer service. She went above and beyond to make sure my husband and I were fully satisfied with our order. We ordered 2 small caramel frappes and 2 egg and cheese steak on a bagel sandwiches that came out perfectly. This young lady deserves to be promoted to manager if she hasn't yet. I will definitely be returning to this establishment because of her.“

“The experience was horrible! I went to this McDonald's location at approximately 10:40 with a friend and her 8 month old daughter. We received our order 6-7 minutes later, dinning in and was told we had to leave because it was 11pm while in the process of eating. We had to bag our partially eating meals and leave while manager stood near our table and watched. We were never told while ordering to please take the order to go. I told that manager that this was terrible customer service! Horrible treatment 😡“

“This was an AWESOME experience.. From the moment we walked through the door the manager was attentive, helpful and kind. He brought us our food and drinks to the lobby, 1 sandwich was wrong and they fixed it with no problem, not 1 attitude came from behind the counter.. He was short staffed and still remained calm and considerate, directed his crew with patience and kindness..“

“We all know MC. Food was what you’d expect—consistent and decent for a quick meal—but the service was noticeably slow last 2 times. It took much longer than usual to get a simple order, even though the restaurant wasn’t very busy. Staff was polite, but the wait definitely took away from the “fast” in fast food. Hoping for quicker service on the next visit.“

“For being understaffed the expediter was constantly communicating, multitasking! My internet order was done FAST! This female expediter, an Asian lady deserves much credit! Thank you for the fast service & fresh hot food! 😊
Please someone from District or Corporate award her & the team on duty 6/11/2026 afternoon 🏆“

“Amazing customer service! From placing to paying to picking up, everyone was friendly and professional. I made a mistake and the person at pickup took care of it!! Hard to find good customer service and I’m very pleased with this location!! Thank you!!“

“I'm not sure why.Google is asking me this... it's mcdonald's for christ's sakes. You've never been there? It's familiar, that's it. There was a time for me when biting into a quarter pounder with cheese felt like magic, truly delish. I haven't felt the magic in at least twenty five years. Not just mcdonald's, all of them. To conclude, ten stars all day every day.“

“I was at this McDonald’s location at 10:30 am this morning 3/18. There was an employee named Mylia(?) (sorry if I butchered the spelling) working the cashier. She noticed that I was waiting for my order and went to grab it herself. I was in a hurry, so I really appreciated it. Great attitude—that’s what you want in an employee McDonald’s.“

“Cleanest, calmest, quietest McDonald's in the entire Buffalo NY area. My order came out quick, it was hot, and the employees were extremely kind. I will be coming to this location only from here on out. (The other locations in the area should take some tips from this one.) 💙😎👌🏻“