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“We went through the drive thru Saturday night of Harborfest in Oswego on 104 E. They were having an issue with their system and lost orders. The manager was able to retrieve our order when I explained that we had waited in line for 45 minutes after placing a mobile order. He went above and beyond. He not only upgraded the size, he was so incredibly kind and understanding. I have never received that kind of nice attitude at a fast food restaurant before. I would give him 10 stars if I could. Thank you so much, I wish I had your name.“
“They are understaffed. The people that work there are great. There aren't enough of them. If you see three cars in the Drive-Thru line count on at least 10 minutes sometimes 15.
The food is cooked well. I have never had any problems with any of the food.
If the store would hire more people, I would stop by more often. Twice in the last week I have driven off without getting my food because I sat at the window for 10 minutes, and all i was getting was a double cheeseburger.“