McDonald's in Syracuse

“The night staff at this McDonald's is above and beyond amazing. They handled a stressful situation tonight with outstanding patience and understanding. If I could give them all a shout out I would. The manager handed everything with excellence.“

“I love going to this location because it has the children’s play place. My step daughter loves to play and make a friend for the day. Although it can be obnoxious when children are not attended by an adult and acting rude. Just stopped in quick to get a kids happy meal and cheeseburger with no onion. The food was fresh, promptly brought out to the table and prepared as ordered, without onion. They did give BBQ sauce even though ranch was requested but easily fixed when I notified them at the order counter.“

“We had a pretty big order this morning, so I wasn't shocked there was a mistake. It happens.

What stood out was the woman upfront Ashley. She didn't make excuses or try to blame anyone. She apologized, fixed everything right away, and was genuinely kind the whole time. She was friendly, made me laugh, and turned what could've been a frustrating morning into a great experience. She was also nice to other customers around me as she was running around like crazy.

Customer service like that is hard to find these days. Ashley is a keeper. Thanks again!“

“We only got drinks so can't comment on how the food was but the drinks were great and the person behind the counter, I believe her name was Dani, was just an amazing person. Super friendly and nice. It was a bit busy since most of us got off the bus at the rest stop but she was being nice to everyone“

“I've never said "Wow, this is a good burger" when I went to any other McDonald's. I don't know if they salt the patties or have some other secret method, but WOW the burger I got blew me away. I liked the friendly staff and the cleanliness of the place. Only downside is the music might not be to everyone's taste, but everything else made it a shockingly good stop.“

“Best service ever,that team is worth every penny you pay. I get fast service and great food every time.I have never had a bad time here and they never mess my order up and it's always busy and I see the same people all the time 5 stars 🌟 best McDonald's ever.“

“I had a mobile order around 12pm today and when I went to the drive thru, I spoke with what I thought was an AI voice because she sounded so sweet and nice. I really thought I was getting played. I couldn't quite see her name but I hope she has an amazing day! The order was also correct and made well. The team here is usually pretty good as well.“

“This MCDONALD'S location is the best. A great place to grab a quick dinner for the children . The staff are great, very professional, and respectful. The environment is always clean.

Kid-friendliness: What more to talk about than Happy meal and the toys ?“

“We had a thoroughly joyful quick meal at McDonald's today! We felt so lucky finding fast drive-thru service right away because it was buzzing. The hot Big Mac and quarter pounder burgers were extraordinarily flavorful, while savory golden fries, tender chicken nuggets, and cold soda drinks hit the spot completely. Big delicious classic fast food portions pleased everyone. Friendly staff made our day!“