Popeyes Louisiana Kitchen in Ozone Park

“The girl at the register was very hard to understand because her accent was very foreign. I had to ask her to repeat herself often.They don't have ranch and honey mustard dipping sauces even though it says it does on the price board. I was angry about that.“

“The customer service here is always excellent, the staff is very friendly. The food is always tasty and fresh, I will always come to this spot they know how to make the customers happy. I never had any single issue with my orders. Most Popeyes I go to either have dried out chicken or don’t get my order correct. These guys repeat each order and make sure you leave with sauce for your chicken and fresh food.“

“Let me start by saying, the chicken sandwich? Magnificent. perfectly crisp, juicy, and flavourful. I also tried the cajun fries, which were hot, crispy, and season right. the food itself is undeniably excellent. Also, the environment is clean and well-kept. However, the staff are very unfriendly which was very upsetting. They all seem overwhelmed but they shouldn’t take it out on the customer. My encounter with one of the workers wasn't very nice. I simply asked if I could possibly get a honey mustard sauce to go with my sandwich. She rudely said "the sandwich doesn't come with sauce" but I question it because not only did I get a sandwich I also got cajun fries. She said "Your order doesn't come with a side of sauce" and walked away, not very good service in my opinion. I'll give Popeyes a rating of four stars mainly because the food was great but the customer service sucks. The chicken sandwich is a culinary gold medal, but the service is a marathon you might avoid to run.“