“I’ve ordered via Uber eats from here in the past and liked the donuts, but going in and getting them fresh was much better. Everyone who helped me was so friendly. The inside is really cool and spacious. My favorite donut is definitely the blueberry one and I was so excited to grab the last one. Iced banana bread latte with oat milk was really good too!“
“I rarely write reviews but this deserved it. My first time here and it's not my local DD (I'm in Danbury) but I must commend the customer service from "NILSA". She was fantastic. Not only to me, but as I sat drinking my coffee, I watched NILSA greet every single customer with a friendly smile & hello. She even knew most customer's names. I have never experienced this service at ANY other DD location around the country and I travel alot! Nilsa's customer service needed to be recognized and should be rewarded. I thanked her on my way out as well...Just because of her, I'll drive a little more out of my way and be back!BRAVO, NILSA....Keep up your kind service.. ?“
“Most of the managers and shift supervisors are stuck with little to no help later in the day and is always dealing with understaffing they deserve a raise to deal with all the disrespect when they're trying the best they could givin the situations that they're left inWhat a shame the owner needs to step in and make some drastic changes“
“Delightful staff constantly getting abused by snobby townspeople with nothing better to do than nit pick and expect gourmet from a FAST FOOD PLACE. Everyone loves fast food but loves to sh-t all over the employees. Just because you spend your money on garbage doesn’t give you the right to abuse people. Plus there’s another Dunkin down the road since y’all are never pleased.“
“The morning staff here.. Maddie, Nick, Vincent, Arielle, and Sol are amazing. Non stop, quick, polite, friendly and an amazing team. The inside is kept clean, bathrooms have always been spotless.. (mens anyways) and the staff that are not helping to get the orders out are cleaning. Best DD in NY and the surrounding areas IMHO.“
“I love coming to this dunkin in Brewster and the one in Patterson right after work. I was so impressed with the EXCELLENT TEAMWORK AND SERVICE at 1 star ridge location I had to write a review and let you know what an excellent job night employees are doing. There all very friendly professional and QUICK SERVICE! My iced mocha latte was the BEST EVER!“
“The cashier who made my food was extremely nice, nice and clean inside, food was delicious and made right when I ordered it so it was fresh and they put a nice amount of bacon in the bacon rolls. Made the coffee exactly how my wife wanted it. One of the better Dunkin's I've been to.“
“i think it’s crazy how people go here once and then leave a bad review. this place has issues but overall it is a friendly environment. a lot of places such as this one are more than short staffed. no grown adult wants to work here so we have a whole bunch of high schoolers who are trying to continue going to school, while making money and dealing with people who could never run this place their selves but still continue to put our work down and say it’s not enough. it’s hard. imagine how it is being manager /shift leader at 18. so please any place you go have patience and take in to consideration that at of a lot of these places ppl are thrown on the job and basically learn from self instruction or observation. we try our best!!“
“This place stands out amongst other Dunkins. Sooo friendly and ALWAYS fast service with a smile. Walking in the door, you immediately notice the cleanliness. Behind the counter as well as our side. Well managed and staffed. Kudos. If you're a Dunkin coffee drinker and in Pawling....stop here.“