“Most of the managers and shift supervisors are stuck with little to no help later in the day and is always dealing with understaffing they deserve a raise to deal with all the disrespect when they're trying the best they could givin the situations that they're left inWhat a shame the owner needs to step in and make some drastic changes“
“I love coming to this dunkin in Brewster and the one in Patterson right after work. I was so impressed with the EXCELLENT TEAMWORK AND SERVICE at 1 star ridge location I had to write a review and let you know what an excellent job night employees are doing. There all very friendly professional and QUICK SERVICE! My iced mocha latte was the BEST EVER!“
“I’ve ordered via Uber eats from here in the past and liked the donuts, but going in and getting them fresh was much better. Everyone who helped me was so friendly. The inside is really cool and spacious. My favorite donut is definitely the blueberry one and I was so excited to grab the last one. Iced banana bread latte with oat milk was really good too!“
“This place stands out amongst other Dunkins. Sooo friendly and ALWAYS fast service with a smile. Walking in the door, you immediately notice the cleanliness. Behind the counter as well as our side. Well managed and staffed. Kudos. If you're a Dunkin coffee drinker and in Pawling....stop here.“
“The morning staff here.. Maddie, Nick, Vincent, Arielle, and Sol are amazing. Non stop, quick, polite, friendly and an amazing team. The inside is kept clean, bathrooms have always been spotless.. (mens anyways) and the staff that are not helping to get the orders out are cleaning. Best DD in NY and the surrounding areas IMHO.“
“The orders always come out quickly, but they forgot to add cream and sugar to the one item I ordered - coffee. And the cashier that took my order made the coffee for me and delivered in less than 90 seconds. So they forgot, and they didn't check the ticket. Easy fix, though!“
“I rarely write reviews but this deserved it. My first time here and it's not my local DD (I'm in Danbury) but I must commend the customer service from "NILSA". She was fantastic. Not only to me, but as I sat drinking my coffee, I watched NILSA greet every single customer with a friendly smile & hello. She even knew most customer's names. I have never experienced this service at ANY other DD location around the country and I travel alot! Nilsa's customer service needed to be recognized and should be rewarded. I thanked her on my way out as well...Just because of her, I'll drive a little more out of my way and be back!BRAVO, NILSA....Keep up your kind service.. ?“