“One of the best bagel shops I’ve ever been too. Gotta say better than bagel man in CT & I live in Sherman CT. I will purposely drive here for the food. Great prices too for everything there. Love the choices of coffee, especially you get to pour it yourself & have choices of what milks/creams to put in too. Would give the coffee a 8.5 of 10. You’ll be happy you went.“
“I rarely write reviews but this deserved it. My first time here and it's not my local DD (I'm in Danbury) but I must commend the customer service from "NILSA". She was fantastic. Not only to me, but as I sat drinking my coffee, I watched NILSA greet every single customer with a friendly smile & hello. She even knew most customer's names. I have never experienced this service at ANY other DD location around the country and I travel alot! Nilsa's customer service needed to be recognized and should be rewarded. I thanked her on my way out as well...Just because of her, I'll drive a little more out of my way and be back!BRAVO, NILSA....Keep up your kind service.. ?“
“Most of the managers and shift supervisors are stuck with little to no help later in the day and is always dealing with understaffing they deserve a raise to deal with all the disrespect when they're trying the best they could givin the situations that they're left inWhat a shame the owner needs to step in and make some drastic changes“
“If you're going to get a flat tire, I strongly recommend that you get one on NY-22, right in front of this deli, as I did. The staff are lovely (a man and his mother) and speak Italian to one another. They make their own mozzarella, soup, and at least some pastries, if not all. Cannoli are filled to order and excellent. Another pastry (crostata?), cut into squares with a shortbread-like crust, cherry jam and chocolate was even more spectacular and something that I *must* come back for. The man told me it was homemade. The sfogliatelle pastry was a little tough and stale, but the thick, ricotta-rich filling was delicious. To be fair, these things have a very short shelf life. I gave it a few minutes in the toaster oven when I finally made it home and the texture was far improved. The son patiently answered my questions [e.g. how to properly pronounce "sfogliatelle," how much the fresh mozzarella costs (about $11 / lb)] and the mother kindly warmed up some pasta e fagioli for me. Sandwiches seem to be the focus here -- the menu is vast! -- but I sorely needed the warm-you-from-the-inside-out comfort of soup at that moment. The rich broth full of red beans, potatoes, and carrots absolutely hit the spot. It's too bad that it took a flat tire to get me in this place. We've been driving by for years and have clearly been missing out all this time!“