Dunkin' Donuts in Penfield

“I love the Penfield location! They are closed for remodeling right now, and I have to say, I could not be more excited for them to open back up! I miss my morning coffee and donut! ☕?

Dietary restrictions: They are very accommodating.

Parking: Parking is close to the building, which is a plus!

Kid-friendliness: Very kid-friendly

Wheelchair accessibility: Wheelchair accessible“

“I moved to penfield 2 years ago and I have always gone to this Dunkin! Everytime I go everyone is so kind, friendly, and speedy! Even when there are long lines (especially in the morning) and customers are giving the employees a hard time, the employees remain polite and patient. If anything is ever forgotten by mistaken (rarely!) they are always the first to apologize and correct the mistake (we’re humans and we all make mistakes so I’m never upset😊). Some of the employees look roughly high school/college aged, and they do a fantastic job despite also having to go to school all day, study, come home and go to work! The young man who did my mobile order on 2/9/25 was SO friendly and had such positive energy. He went out of his way to make sure I had everything I needed and gave me tips to make my ordering on the app easier! To anyone with dramatic negative reviews, please take a deep breath and give other human beings some grace. They are doing their best and sometimes humans make errors, that’s life! Kudos to Penfield Dunkin and all of their employees who never fail to make my day! Thank you😇“