Customers` Favorites
Customers` Favorites
“Customers losing patients when knowing full well this Dunkin’ is short staffed is beyond ridiculous. You live in the most privileged place in the world and you’re going to harass these hard working folks— who are trying to feed their families— because you’re a full grown adult acting like a child when told to go through the drive-thru??? Hope you feel good writing that letter of complaint, I bet you feel like a real man harassing those coworkers.“
Customers` Favorites
“I cannot emphasize how much I love the breakfast sandwich here! I’m from the west coast and make it a point to come here every time I’m in town. The sambal, the fried egg, everything… oh so good. I hope the menu never changes!
Dietary restrictions: Good gluten free bread!“
Customers` Favorites
“Great coffee and Cider Belly Donuts. YUM“
Customers` Favorites
“Only place where you can get authentic NYC type bagels. The atmosphere is congenial as are the owners. Great place!“
Customers` Favorites
“Good experience. I highly recommend the butternut squash soup. Delicious, with almonds. Staff friendly. Open on Sunday.“
“Coxsackie General Store has a great variety of fresh produce, groceries, snacks,beer, fresh cut flowers, housewares, etc. They also have delicious coffee and pastries plus they have a $1 ATM!“
Customers` Favorites
“I had the lox and bagel for breakfast. It was so fresh and tasty.“
“A winter storm took out most of our towns power last night and the three employees were absolutely swamped- Christina helped me and was like a machine churning out drinks under a lot of pressure. Despite being spread so thin the three employees were all doing great, thank you for your hard work “
Customers` Favorites
“I have never had a bad experience here. The staff is always friendly. They are efficient, professional, courteous, and know their stuff. They have never been slow when I am there, but they are always moving fulfill orders as quickly as they can. I have never seen any staff there being anything but productive. The entire staff is alway dressed professionally, and the location is always spotless.“
Customers` Favorites
“FIRST I woukd like to thank the staff at the Valatie Dunkin Donuts on 9H for providing excellent service after my experience minutes before at the East grennbush Dunkin. I had the worst experience at this place this morning, sad to say because normally no matter what, they give service with a smile. Most times I go there on my way to work, I have to have my coffee adjusted to taste right. I order it the same way: sugar cookie, 1 sugar, Xtra cream, stirred well, and a egg white veggie wake up wrap. Some mornings it's good other times it taste like the sugar cookie flavor isn't added, and they are aware of this and they fix it. Actually a few times the sugar cookie flavor was left out. This morning I said to the male employer after I tasted the coffee and it wasn't correct, "I might have to start going to a different Dunkin". This employee starts taking it personal and visibly has an attitude. Saying things to me, the consumer, like: tell us how you want it then, and you always say it's not right. I have to admit I was taken back by his approach, yes I'm picking in the product I purchase but nevertheless, wouldn't they want customer satisfaction. I went on and stated," I don't know how I want it, I order it the same way here and at any other DD". I go on to say the other Dunkins never have a problem getting it right. So he closes the window, walks away, and I can see everyone looking his way, and mine as he continues to chatter. He returns with the cup of joe with visible coffee spilling all over the sides, and I ask for napkins to wipe it off, he wipes it off for me then hands it over. So we continue having this heated debate, and it ends by him saying if you don't like your coffee pull around and come in. For one moment I became slightly enthused with the idea of going in the store, but with his obvious sour demeanor, and my natural instinct to fight for what's right, I decided to decline his offer, my exact words were: "no, I'm good just pass me my sandwich". He handed it to me with a snap of his wrist and a disgusted look on his face. I drove off, and once I checked my croissant I made the decision to go to a different DD (5$ wasted), but once I realized the croissant I ordered was incorrect to, trust went out the door. It was supposed to be super toasted well with a small amount of butter, guess you guys know it was totally the opposite; drenched with butter and hardly toasted. Is this the image, service, quality, and impression you want consumers to be left with. One bad egg can spoil the bunch. I am just one consumer with an experience, but I do have a voice, and its my constitutional right to express it, and my right to expect good service as an consumer at your business East greenbush DD“
“Was very happy went there today around 9:30 AM and got the caramel ribbon crunch which is always made wrong and the girl there made it perfectly. I actually had to inspect the cup several times because I was just so in shock that it was actually made properly with a proper mix of Carmel, nuts, whip cream, and coffee and the food was cooked perfectly . Very very happy this morning.“
Customers` Favorites
“Great place, locally owned highly recommended!“
Customers` Favorites
“Got there a little later in the day so the selection of doughnuts was a little limited but either way they still had what I like. All day was feeling … bleh, but as I approached the counter I was greeted with a warm welcome by a woman named Jennifer. Not many people actually genuinely care about what what’s going on in a random persons life so it was very nice and polite of her to take the time and actually see how I wasdoing.. I don’t normally come to Dunkin often but after that experience I will be absolutely showing face more often and I pray to god that Jennifer gets a promotion or even just a raise because she definitely deserves it. -tall will“
Customers` Favorites
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“Everything i have had is excellent. From brisket to pastrami to pulled pork. And don't get me started in their sides one is better than the next. Service always with a smile.“