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“In my opinion, Wendy’s has the best fast food burger. You can’t beat fresh ground beef. The fries are about as good as McDonald’s.
Vegetarian options: I mean, they have salads. I don’t know what that means to a vegetarian as I’m not one.
Parking: I live on Staten Island in New York. Which is suburban. So there’s usually plenty of parking.
Kid-friendliness: Just by the nature of what they serve it’s kid friendly. What do kids love to eat. Burgers and fries and soda. Kid heaven lol
Wheelchair accessibility: It’s entirely wheelchair accessible. Including the bathrooms.“
“I asked one of the employees if I could please use the soda dispenser instead of having them pre-make the soda for me since the Wendy's app does not let me say no ice and does not let me request mixing multiple flavors. The employee said "yes", but did not hand me an empty cup. Then 2 minutes later a different employee handed me a pre-made soda with ice in it.
One of the self-serve soda machines shot syrup sideways onto another customer's shirt.“
“This is my first time dine in that specific location 26 richmond Hill road after I moved recently from brooklyn, to b honest one of th best experience i had it was the whole my family, the cashier ( KIOSK ) He was so patient and so nice with my big order which about 22 items, the manager ( JANIYA ) was very very nice when I have miss understanding with two of my order got them wrong SHE fix it right away without an issue, definitely will back again soon, I recommend Wendy's richmond Hill road .
Thank you so much JANIYA for your service
And thank you KIOSK .“
“Mon, November 3rd 2025
+ I should a took pic but I didnt.
They need to be acknowleged for the great work they do.
My Order.
I had a Daves Double (Med) with the tangerine twist lemonade.
Results
+ My burger was a 10 bread not dry everything was done perfect.
+ My fries were not cold and it was seasoned well.
+ The tangerine twist lemonade was perfect it was sweet and had the right amount of syrup.
Conclusion
+ Whoever the manager is I hope they see this because you are not working to pay bills I appreciate the great leadership you provide.
Thank You.
Bus Operator
+ Ferguson.“
“Their drive-through policy limits you to pick up only 2 mobile orders. I didn’t know this before hand and was unlucky as I had 3 mobile orders to pick up. Although inconvenient, I was fortunate that they allowed me to go inside the restaurant to pick up my last order. When I went inside and informed the staff at the register, I heard him re-confirm this with the other staff who managed drive-through orders. After that I was under a lot of confusion because no one got back to me about my order. The other customers in the restaurant were getting their orders fulfilled so I was starting to feel that maybe the staff had forgotten about my order. I didn’t check how long I waited but eventually I heard the staff informing that the packed order was mine. The whole drive-through policy doesn’t make sense to me but I do appreciate the staff for preparing all the orders fresh as they are placed.“
“Great location for these reasons: fast, efficient service. My order is accurate 98% of the time. As a life long fan of Wendy's, I personally love their salads and baked potatoes. You can't find those at either of the Top 3 fast food joints in the country.
Sometimes the tables aren't clean, but everything else here is great.“