Carvel
$ • Ice CreamAbout Carvel
Carvel Reviews
28 ratings
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Best customer service. There’s a young woman working at this Carvel who is almost ALWAYS alone, overworked and extremely upbeat. Always happy to help and kind. Great soft serve, love the weird share of space with Subway. Who cares? Small town charm all the way.
Where it is located is odd. It’s at the end of snaking through a building of a game room, laundromat, Subway, and the Carvel at the end. We went in and no one was there. We waited and waited and then finally a woman was at the Subway part (it’s connected) taking an order. Once done she came over to us, very flustered. Asked wearily what we wanted and being Wednesday I said we wanted the famed BOGO sundae deal. She looked at me with surprised eyes and started saying...read full review
The place is pretty cool, has a game room, a Movie Theater, Laundromat, Subways & a Carvel…
We went for Carvel ice cream, there was 1 person ahead of me waiting on his order, It took a while to get someone to attend to us, A man who I think is the Manager came & helped, ice cream was ok but he needs to be a bit more unbothered, when you order it’s like you are bothering him,
well that’s what his face looked like 😫, Hey just put a smile on my guy, it won’t...read full review
We went for Carvel ice cream, there was 1 person ahead of me waiting on his order, It took a while to get someone to attend to us, A man who I think is the Manager came & helped, ice cream was ok but he needs to be a bit more unbothered, when you order it’s like you are bothering him,
well that’s what his face looked like 😫, Hey just put a smile on my guy, it won’t...read full review
Hours
| Monday | 10AM - 7:30PM |
| Tuesday | 10AM - 7:30PM |
| Wednesday | 10AM - 7:30PM |
| Thursday | 10AM - 7:30PM |
| Friday | 10AM - 7:30PM |
| Saturday | 10AM - 7:30PM |
| Sunday | 10AM - 7:30PM |
Carvel, a popular ice cream and dessert shop, has received glowing reviews from its customers. According to the reviews, the restaurant's staff, particularly an employee named Alan, provided exceptional customer service. Customers were impressed by Alan's efficiency, politeness, and willingness to remake an order if someone was dissatisfied. The ice cream and shakes were described as delicious, and the sub sandwiches were also praised as being made perfectly. Overall, the reviews highlight Carvel's commitment to providing a positive dining experience, with excellent customer service and high-quality food and desserts.