Customers` Favorites
“Amazing food, great portions and the staff are amazing.”
Customers` Favorites
“Fantastic food, people, and atmosphere! You can’t go wrong here, and we never leave without getting something from the treat case!”
Customers` Favorites
“The atmosphere is very laid back and the service and food are always great. At the most recent visit our waiter (Alex P.) was a super polite and helpful.
The pretzel bites are always delicious and the beer cheese they come with is probably the best I have ever had (the beer flavor is nice and subtle). I don't usually enjoy pork, but the pork burnt ends (served over mac and cheese) are AMAZING. The food in general is always somewhere between very good and great. The wife and I really enjoy the beautiful outdoor seating on the water.
I don't have much negative to say about the place. It is a bit pricey, but what decent restaurant isn't nowaday?
One of my favorite restaurants in the area.”
Customers` Favorites
“Got chicken parmesan last nite..was expensive when added all fees and delivery BUT I'll now say 100% worth every dollar and large portions with excellent tasting food ..I will be back.”
“Sugar Valley made the most delicious cake and cookies for our wedding. The multi layer cake came out beautiful. Everything was absolutely delicious and communication was great!”
Customers` Favorites
“Such a great place with tons of options! The staff is so friendly and patient. We absolutely love this shop! And the gluten free options make me so happy 😊”
Customers` Favorites
“Quick drive through service. great food, friendly employees.”
“Went on an amazing first date last night. Darcy and Adam were nothing short of fantastic hosts from phone reservation to allowing us to try food we had never tasted before, to amazing entrees. My short rib grilled cheese and her kimchi burger was fantastic. The aesthetic and ambiance reminded me of a warm heated cabin in the Colorado wilderness. We will definitely be back, hopefully for a bigger celebration next time! 10/5 stars.”
“Great hometown feel! Awesome people!”
Customers` Favorites
“We have a family luncheon every week. Always receive great service from 2 servers! Keeps us coming back”
Customers` Favorites
“Everything is made to perfection. The staff is awesome. They know me, and what I drink. The place is kept super clean. My suggestion would be more delivery days offered. Maybe a couple hours each day .. And the new ordering system is not convenient at all. I don't think I would ever place an order thru there. It's too confusing. Just the way it's organized. No I have to search thru the whole inventory or list of items before I get to the one I like ... other than that, I love this place!”
Customers` Favorites
“4 orders in a row, they've messed up a simple sub. Steak and cheese with ONLY onions , NOTHING else. McDonald's does a better job🤦♀️ Up at 3 am and go out for my only meal at 7 pm, but, not eating it. Call and was informed we will have to wait for a refund. Listening to a customer's order, when not busy, should be an easy enough task. Will NOT be using nor recommending them! **Update** called and reported the mess up and wanting a refund. Was told someone would call me the next day, have still heard nothing!”
“Stopped in after dinner out for a couple drinks with friends. Was pleasantly surprised. Very unassuming from the outside, but very clean and welcoming inside. Super friendly bartender, touch tunes, pool and darts. Other patrons also friendly. Will definitely make this a regular stop.”
Customers` Favorites
“they have great sandwiches and pizza”
Customers` Favorites
“We ordered off the catering menu for our hockey team and they delivered right on time to our hotel, food was all hot and fresh and came with everything we needed. Thank you for a positive experience and good meal!”
Customers` Favorites
“This is my local Tim’s and I’m a regular. Love it! The breakfast menu has a bunch of excellent options. All very tasty. My go to is the grilled farmers wrap w/bacon and sausage. Coffee is always fresh and delicious and I love that they air fry their hash browns as opposed to deep frying.
Rock on Tim Hortons 🤘”
“Nice drinks and atmosphere. But the real highlight? The bartender— . If bartending was olympics, he’d get gold. He’s very cool, charming and somehow makes me smile.
If I didn’t live on another continent, I’d probably be a regular.”
Customers` Favorites
“Awesome experience, great food, wings were amazing!! Carly was great!! Will be back next time we are back up there for sure!! Thanks!!”
“I went there yesterday (10/11) around 5pm. Amazing service! I was traveling all day and stopped to grab a few things and was very hungry. The guy that was making the food was fast, really friendly and gave the best service I’ve ever had at a subway. His name was Addison I believe, best sub ever, perfectly crafted and very fast. I felt welcome and appreciated as soon as I stepped up. 10/10 best subway experience ever.”
Customers` Favorites
“Nice little atmosphere. Service was excellent and the food was great!”
Customers` Favorites
“Restaurant had a good aesthetic, menu had very reasonable pricing, service was attentive but not overbearing, food quality overall was beyond expectation. Would definitely visit again.”
Customers` Favorites
“Friendly service and great food”
Customers` Favorites
“Love the employees, especially the store and assistant manager of the subway inside of Mobil of Massena. All employees are welcoming, and polite even when they are dealing with rude customers as I witnessed first hand today. Very professional workers here. So all the negative reviews I have just brings to question if it’s someone being mean and degrading a business because they didn’t like something or get their way. People take this customers are always right too seriously. Stores have a way of running a business and policies to follow. People simply just need to grow up and stop attacking business and their workers. The workers here have always been pleasant to deal with, and I will forever go to this subway.”
Customers` Favorites
“A friendly face greated me with my drinks 1st, and then food seconds later. And fast service. My drink was the frozen coke! They made the service fast by having our order ready when we got to the window! The employee made the service friendly! And the frozen coke was amazing, brought back memories as a kid!”
Customers` Favorites
“This place is busy. But it's worth the wait. The food is great and they have a lot more variety of food then they used to have. The staff is friendly. It's located inside of a gas station so there isn't any inside dining. They do have a drive thru though. They even offer some desert items such as cakes and apple turnovers.”
Customers` Favorites
“Had never been in this location before today. Was with a friend who dad to drop something off to an employee there. I know a small bit of the history and I'm so excited to see what the new management brings to the table.Because I was not a customer by definition, I chose not to rate or review the food. I will be doing so in the future.As for service, again, I was not being 'served' but I observed the team members as they served their patrons. They appear to work well together, the store is clean, bright and the aromas from the 3 stores (Dunkin, KFC & Subway) were aaaamazing?”
Customers` Favorites
“I love the broccoli. I love the shrimp yeah baby egg roll.”
Customers` Favorites
“My wife and I don't eat here regularly but when we are here for breakfast it's always been HOT and how we ordered, if not simply going back around the drive thru and the staff magically fixes the issue without question. Recently had a HORENDOUS few visits at the potsdam location.. they could definitely learn a few things from massena!”
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“Ordered takeout.
My boyfriend and I went inside and ordered an order of pizza logs and fried cheese curds. The total price was like $14. My food was delicious! Perfect style crispy; not under cooked nor over cooked and not too crispy or too hard to eat. It was all freshly made and only took a few minutes. Included in my price was 2 marinara sauce cups without even being asked for them! ❤️ Because who doesn't love dipping sauces! I know I do. ❤️ We had fast and friendly service and awesome food. Definitely will order more food from there. We live close too. 😀”