“I can't wait to go back here! My family and I were pleasantly surprised with our experience. The interior could definitely use some work, but they're doing a good job with what they've got. The service was very slow because they were understaffed, but the staff that was there were the kindest, sweetest workers that I have EVER encountered in a restaurant! Could not have asked for a nicer serving staff. The menu has many great options and all are reasonably priced. All of the food was delicious and plated beautifully. I am already excited to go back and try new things on the menu.“
“Bar and sushi staff were fantastic. My Old Fashioned and wife's Martini were great, definitely worth the reasonable price. The Red White and Blue sushi roll and miso soup were top notch. First night staying at the Bertram and absolutely thrilled to go back again.“
“Save up some money for this restaurant, but excellent higher class cooking hell's kitchen would be proud of. Waitress excellent. Management walked around talking with guests. Can't go wrong here, just plan on spending $75 plus for two, but hey! It's quality. Well organized. Sounded like some Hispanics cooking also with hearing the language. Impressive with a minor flaw of water stains in the section I was in. It overlooks Chagrin falls with a nice view out the windows.“
“We ordered an 11 piece assorted sushi/sashimi platter with miso, chicken katsu, and salads. For sushi in NE Ohio, we were solidly impressed. The sushi and sashimi were very fresh and briny and seemed well prepared. Even the ginger salad dressing had good depth of flavor.“
“Tasty Thai Treats! We had a great experience - the food was delicious and as spicy (or not) as you liked. We also enjoyed their thai teas and bubble teas. The service was exceptional, and the owner was as sweet as could be. I would definitely go back!“
“The food was excellent! We really loved the personal broth pots and also the buffet style/serve your self style. This way you took what you want and in the portion you would like as well as knowing exactly what you are taking to cook as the items were labeled well above on the glass. There is even a sauce bar and sushi bar! You cannot beat the lunch price of 24.99 for all you can eat hot pot and Koren BBQ. Our server was nice and checked on us adequately. The atmosphere was quiet and calm and overall our visit was very enjoyable! We left very full and very satisfied. 2 thumbs up and 5 stars and would recommend to anyone and everyone!“
“Placed a takeout order. The system is a little confusing and frusterating. Didn’t have to wait too long for the food and the people helping were very lovely. Most of our order was correct but the food that we got was wonderful. The rolls are all reasonably priced and the ingredients appeared fresh.“
“I'm from Japan and this is probably the best Japanese food in Cleveland. It's better than Shuhei (2nd best) and everything else in Cleveland isn't real Japanese food/isn't ran by Japanese ppl. Would recommend for the food!“
“My friend group have come here for dinner 3 times, and we’ve had consistent good experiences. One of us gets sushi, and has really liked all of the different rolls. One of us is vegetarian and all options have been delicious. Then one has gotten the beef and chicken skewers and loves the katsudon. We have enjoyed everything that we’ve tried and the staff is very friendly. We usually go in around 5PM when they open for dinner, and it usually isn’t busy. We all recommend trying this place! Everything is clean and nothing feels too close together. The atmosphere and seating are pretty open.Vegetarian options: I am unsure if all of the sauces are vegetarian or not, but there is a category with around 10 options that are marked as vegetarian and some vegetarian appetizers as well.“
“Food was really good, service was excellent, prices were great, bubble tea was amazing, restaurant could be taken care of a little better. It's not terrible, but tables rock A LOT which is annoying while eating.Vegetarian options: Lots of veg optionsDietary restrictions: There's something for everyone on the menu.Wheelchair accessibility: Definitely wheelchair accessible“