“Grace is amazing!! Everyone needs a Grace serving customers! She is welcoming, pleasant and helpful! She made a great suggestion so the sandwiches wouldn’t get soggy for the next day!! She doesn’t make you feel like you are putting her out!! Horpe she’s the next employee of the year!“
“On Thurs. morning, April 30, I witnessed the most amazing example of excellent, efficient & kind customer service from an employee named Tommy at the Walker Rd., Avon Lake Subway. A customer came in & basically (from what I could tell) covered the counter with loose change. Tommy must have answered 20 questions for the customer. I can't remember the last time I saw such kindness and patience! I truly hope that Tommy is recognized/rewarded for his hard work and outstanding customer service. The manager Andrea is equally wonderful!“