Subway in Cleveland

“Served by 777 on 09/05
The staff member was nice, attentive and quick. She handled everything so smoothly. I didn't have cash on hand to leave a tip unfortunately but she definitely deserved one.
The store is clean and tidy. Everyone there does a tremendous job.“

“Nice Subway restaurant. They have a very friendly staff. Typical Subway food. The drink station seemed to work fine and nothing was flat or out. Unfortunately the bathrooms weren't available for some reason, they had them blocked off.

Parking: Parking lot is easy to navigate with multiple entrances/exits.“

“I love Subway! Every time I order, my food is always on point and fresh, made exactly how I like it, and consistently delicious. The customer service is amazing too. The staff are always friendly, welcoming, and make the whole experience even better. I really appreciate the great service and quality every single time!“

“This Subway is the Subway to go to—hands down the one I recommend every time. Not just this location, but a few of the others in the area owned by the same group are just as great. The consistency really stands out.
The staff is always friendly and welcoming, the restaurant is always clean, and the service is always top-tier. You never feel rushed, and they take pride in getting your order right. And the sandwiches? Always made well—fresh, put together with care, and exactly how you want them.
If you’re looking for a Subway that delivers every single time, this is the one.“

“The shop look old from outside. However, inside is nice and clean, few clean tables and a nice sitting area.
The queue was not long, the guy helped me was very nice, wearing gloves, ask me few times if I need anything else, the cashier was nice and polite.
I like the place and will come back.
Free parking at the front and the side.“

“This place is literally running off of the hard work of Sheri. She’s in here every weekday working hard making our sandwiches, oftentimes the only person in the shop. They need to hire someone to help her! But be kind when ordering and tip generously.“

“The nice woman in the front.. I think her name tag said “Cyd”, was really nice and very helpful!! She suggested a bunch of items I could get at an affordable price! I’m a very picky eater and she understood that! She said that she’s just a sandwich artist but I believe that she should be a manager with her customer service. She definitely got an extra 20%!“

“There was only one employee working at the time I was there so my wait was longer than usual since there were two other customers who ordered 3 or 4 sandwiches before me. The employee wasn’t too rude but not too friendly (maybe she was tired, not complaining).“

“I recently visited the Subway in Circleville and had a solid experience. The sandwiches are made to order with fresh veggies and plenty of topping options. I went with a classic Italian B.M.T., and the bread was soft yet held everything together nicely. The staff was friendly and worked quickly, even when the shop was busy. Prices are reasonable, and there are healthier choices like salads and wraps too. A dependable spot for a quick, customizable meal on the go.“

“Every time I come to this Subway I always have an awesome experience and meal!

The employees are always friendly, never a long wait, the store and kitchen area is VERY CLEAN and the food; whether it's a salad, a sub or a hot pretzel; I've never had an issue with my food or my service.

I stopped in late last night and a girl by the name of Rebecca was working. Rebecca was awesome, she had a great personality and it was just a really nice interaction with a personable employee!

Thanks Rebecca for a great salad and your warm personality!

Sometimes it's more than food that makes your night but genuine people that care about providing great service.“

“This 5 star is for the young man belive the name was ramsey. Is one of the nicest workers the store was about to close he was kind enough to make 10 six inch sandwiches for my youth basketball league even gave away 10 free cookies just before they closed!“

“Monday of last week. I had the best Tuna Sub in years. The Young lady Was very nice.And Made me a great sub. Everything Was Very fresh. I Wish this store was near my home. I Can't Stand The disgusting store in my westpark neighborhood.“

“I walked in with my family, the place was clean, the only thing was the pop machine wasn't keeping the pop very cold, they made are sandwiches, the sandwiches tasted good, and after they made are sandwiches, the lady made sure that she handed each of us the correct sub that we ordered to the correct person who wanted that particular sub, all accept the pop machine, everything was good“

“2nd visit 10.24
Tracie is very very nice, friendly, sweet and a true artisan in her sandwich making rock star status, and super hero like in her people persons personality.
TY
(( this is twice in a row I've got from this location:
Super fat healthy nutritious deliciousness. ))
1sr visit 10.22.25
Very excellent Exceeding and excelsior service. Cherry is a very customer focused, and finished professional. He describes and articulates am the ingredients on the meats breads and vegetables. He makes a quality healthy nutritious and delicious meal. Very friendly, fast professional and helpful. Ty Cherry!“

“I wanted to leave a kind review for Mike at Subway store #12505-0 on Broadview Rd in Cleveland. My husband and I
were out on a date in a part of town we were extremely unfamiliar with, and we needed somewhere safe to park for
about 30–45 minutes. I went inside, introduced myself, and asked if it would be okay to leave our vehicle in their lot for
a short time. Mike was incredibly kind and reassuring. I even offered to make a purchase so he wouldn’t get in trouble
for allowing it, and he told me not to worry about it at all. In a world where people can sometimes be cold or
dismissive, his simple act of kindness and understanding genuinely meant a lot to us. Subway is lucky to have such a
respectful, compassionate, and professional young man representing their business. Employees like Mike are exactly
the kind of people companies should value and hold onto. He deserves a raise for setting such a great example of
kindness and customer service. Thank you again, Mike — your kindness did not go unnoticed.

Reana“

“I haven't been out to a restaurant since before the pandemic. I have recently picked up a couple FOOT LONG VEGGIES ( W 150th and the Lady that's working the whole fast food restaurant, Her name is "Vee", takes care of everything, !!! Very good worker, very polite, makes a great sandwich!

Vegetarian options: You can get a veggie sandwich there but it's not on the menu you got to order it special which probably takes more time for the person making the sandwich. It would be better if you can go I'll just take a "veggie number #2".“

“A football sandwich isn't really the only thing I leave with when I enter this establishment. Hi I'm Juno and I constantly get a Coke combo from this subway. The staff here are very very humorous and funny. They have a great sense of humor and great customer service. I don't eat from Subway often but when I have a craving for it this is the only location other than when I leave town that I come to. I get around a lot as you can see from my Google profile I give a lot of good reviews on places. Being an English major I tend to speak too much if not a lot on what I experience when I enter and establishment. I've worked in fast food for almost 8 years and I have had some pretty good customer service and some pretty bad customer service. But this place is in the top tier for my line for customer service. Thank you for making it easy for customers like myself to order food without a hassle.“

“I ordered a tuna sub this evening and it was one of the best sandwiches I have had in a long time. I really wanted to call the store and tell the employee directly but every time I tried the number it wanted to me sign up for some scammy gift card thing.

So, to the young man working at the Shaker location on Halloween, thank you for a delicious dinner! I appreciate you. :)“

“I've never stopped at this location until today. There's a young man with long hair and forearm tattoos that was super friendly upon arrival. He seems like he may be new but he is the best customer service I've ever had in a subway! He's probably the only thing that sticks out about this location. Otherwise same old subway. Definitely treat this kid well! I'm sure employees don't make much in these kinds of jobs.“

“Miss the Subway in the entrance of the CLE Airport but but the one on the Delta Concourse was just as good. Got there between breakfast and lunch and was offered the choice between both menus! Sub was good and Wifey said the price was reasonable. Sounds like a bunch of Yum to me!😎“

“It was very good. The owner kept her composure during some silly rude customers. The customers were "EXTRA" especially when you see a line full of people during lunch time. Thank you for being nice and I hope the rest of her day went smoother. Everything is clean and Covid protected.“

“My fav neighborhood Subway, Couldn't help but notice the prices went up substantially and they no longer accept the coupon. The lady with the long red braids works very hard and nice personality and the other young lady is nice to. I usually leave a tip for them two. The store looked a little empty.“

“I was suitably satisfied during my visit to the 69th and Detroit Subway location. The cheesesteak sub turned out to be very well appointed, with fresh veggies. The cookies were done to perfection, also. I initially stayed away due to issues with freshness with the chain in general, and had bad experiences in the past. I was pleasantly surprised and delighted that this location has its act together. It did our bellies proud.“

“One of the cleanest and nicest subways in Cleveland. The cleanest subway I have been to in the city! The ingredients there also looked really fresh which translates to a better quality sub. The server there was also really nice. Will definitely go here more often!“