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Subway

$ • Sandwich Shops, Fast Food

Hours:
1417 E 9th St, Cleveland
(216) 621-3313

Take-Out/Delivery Options

Customers' Favorites

Subway Reviews

1.8 (24)

I placed an order on the app for a BOGO deal they were promoting. Two sandwiches exactly the same. When I arrived at the store the employee working said she never received my order. I showed her my app confirmation and had her look up my order number. She was no help. I ended up having her make my one sandwich and paying for it AGAIN. She would not honor the app BOGO deal. Very very poor customer service. When she tried to reach a manager she was unable.

She’s very rude and nasty. This is my third time coming to her place and she would not serve me. She’s act like she busy behind the corner. There is no customer but me she just race and I’m from Africa I never seen somebody this rude. She know I’m running late for work and she would not give me my sandwich because I’m black.

Our office order subs online went to get the order got back to the office only to see that our sandwiches had little to no items nothing but mostly bread , we figured it’s a Friday we will call them Monday. We called and the lady that answered said that’s our problem basically we were lying and refused to accommodate the situation. We have photos and all and she still called us lairs ! Do not order online especially if you are ordering for your business if you are not there...read full review

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Hours

Monday 9AM - 7PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 9AM - 7PM
Saturday 10AM - 4PM
Sunday 10AM - 4PM
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