“I want to give a huge thank you to the team at the Subway on Detroit Rd in Avon, especially the manager Nancy.
I had placed a DoorDash order for my client’s lunch and unfortunately the dasher took most of the food and only delivered half of the sub. After going back and forth with DoorDash and the store trying to figure out what happened, Nancy stepped in and went above and beyond.
Even though it wasn’t the store’s fault, she personally remade the food and delivered it to me herself to make sure my client still had lunch. That level of customer service is rare and truly appreciated.
Thank you Nancy for your kindness and professionalism. You turned a stressful situation into a great experience. ❤️👏“
“The customer service at this location is awesome! Rose, in particular, is friendly, helpful and makes my sandwiches perfectly! This is the BEST Subway around!! It’s nice to do all of my grocery shopping and then stop and pick up dinner for my family!“