Customers` Favorites
Customers` Favorites
“I’ve ordered from the Fairview location on Uber a few times, and every time the food is amazing! They must have a great crew, they are very consistent with high quality order prep. My order was made quickly each time as well. If you’re looking for Philly cheese steak, you can’t go wrong here!“
Customers` Favorites
“The staff here is extremely kind and accommodating. The restaurant is clean and has plenty of seating available if you want to enjoy your meal inside. The food is fresh and it is definitely one of the best cheesesteaks in town. Highly recommend the Chicken California and the Bacon 3 Cheese as must try options.“
Customers` Favorites
“This is the best cheese steak I EVER had!!! ❤️❤️❤️“
Customers` Favorites
“Nice clean location. They get you in and out. They are always so nice to me, too! Stopped in on a Sunday afternoon before shopping and had some lunch. Their sandwiches are always hot and tasty. I love the pickles, too. Lemonade is delightful, too. Charleys is better than Subway to me. I tried the Cali chicken sub cause i usually got the teriyaki at the mall.! It was awesome. I definitely will stop again when I'm in the hood again!“
Customers` Favorites
“So wonderfully CLEAN!!! Great service, atmosphere and food. It’s the only Penn Station we’ll patronize. So CLEAN!!!“
Customers` Favorites
“This is a really busy place.
Probably the best way of ordering is online.
Especially if you are entertaining company from out of town.
Because Mr. Hero is an Ohio thing.
People outside of Ohio do not have the opportunity to enjoy the Romain Burger.
It would not be safe to ship a sandwich.
Treat yourself and enjoy your life ✨️ 😉.“
“Love it love it love it yeah“
Customers` Favorites
“2nd time eating here and they now have a loyal customer!
Had an issue with their Onion Rings, called and they immediately rectified it, making it right! Exceptional Customer Service!👍🏽
Their Chicken Bacon Ranch Cheesesteaks are incredible and will be my go to moving forward!!!!!😋👌🏽
Highly Recommend this location!“
Customers` Favorites
“I just want to give a big thumbs 👍 up, I've been here 5-6 times and it never disappoints, Today I ordered the small original cheese steak as I was waiting on my sandwich and it was accidentally given to another customer, so they upgraded my sandwich to a large and gave me a free Fry, That's what you call great people working there and you guys didn't have to do that I understand mistakes happen, Thank you“
Customers` Favorites
“I was so happy I made the decision to come here and sit down and have lunch. I was so impressed with your staff. From the moment you walk in the store, you're greeted welcome to Charlie's. They're very accommodating on your meal, attentive, friendly and professional.They work together as a team. The line is short. The food is quick and it's hot and tasty. The atmosphere is pleasant and the restaurant is spotless. Thank you so much for a great visit. I'll be back again.“
Customers` Favorites
“We ordered delivery and it was great! They even called to confirm our special requests on the sandwiches.Love the romanburger!Must get waffle fries and a cheese cup!Tuna was excellent.The mozzarella sticks were very good!Breaded mushrooms were good!Jalapeno poppers were also good.Everything arrived hot and fresh. Packaged with care in a box!I'd definitely recommend this location! Give it a try!“
Customers` Favorites
“My 1st cheesesteak from here was 🔥🔥🔥. Double meat & all 3 cheeses was the absolute bomb. Kudos 2 Olmsted township 4 having a gr8 sandwich shop 4 the community!!!! Will definitely return 4 the cheesy goodness that is ur cheesesteak. 😁“
Customers` Favorites
“People r nice n food is great I would go here🍔🍟👍“
Customers` Favorites
“Whoever the gentleman that was working tonight 7/25 really had his act together I’d come back just for his hospitality alone didn’t get a sandwich as I arrived just before closing time and he was more then willing to throw some jalapeño poppers and PEPPERONI & CHEESE BITES in the fryer for me as a truck driver from out of town never had this chain before but I’ll definitely be on the lookout to try it again in the future“
Customers` Favorites
“This is a nice little addition to the convenience store. It's a run of the mill convenience store overall with anything you would expect to find it any corner store in our area. But what makes it so grand? They have a Mr hero inside! When you're on your way home from work picking up a six pack or a tall boy, who can resist a nice 10-in Roman Burger sandwich or hot buttered cheese steak?? Maybe somebody can but not this guy! Staff is also very friendly and you can see into the kitchen and it appears to be pretty clean, which is always a good thing.“
Customers` Favorites
“The man that runs this establishment is one of the sweetest kindest men I have ever met in my life. It is one day before my pay day and i have overdraft protection that normally works. My children wanted Mr Hero and i only had 25 dollars. But i knew i get paid tomorrow so if my account goes negative it will be for less than 6 hours. Well my overdraft protection wouldn’t let the payment go through. I felt embarrassed and upset that they prepared food i couldn’t pay for. He didn’t make scene or cause a fuss. He took my 25 dollars and ask i come back and pay him tomorrow. Something most establishments wouldn’t do. I appreciate his kindness and will go in tomorrow and tip very well. Having your card declined is so embarrassing and he was so sweet about it. I will never go in anywhere thinking my bank had me covered ever again. But this was the kindest act I’ve seen in a long time.“
Customers` Favorites
“great sandwiches. very nice customer service“
Customers` Favorites
“I have not had Penn Station in years, so we thought we would give it a try. I had the regular cheesestake, we shared a large fry, and I had the sweet tea. The sandwich was very good, the fries were even better, a large fry can feed three people, and the sweet tea was really good as well. Staff was friendly and the food came quick. Highly recommend this location“
Customers` Favorites
“Literally dining here as I write this. We go to Penn station all the time and this is the best service we’ve had. Such friendly employees working here today, and our subs are perfect!! And hot, fresh fries to go with them. Great job! Fast food workers aren’t generally the kindest but these guys are great. ?“
Customers` Favorites
“very good sandwich. got the regular cheesesteak with onions and mushrooms. much better then Charlie's. sandwich was stuffed full. good flavor. Will get again.“
Customers` Favorites
“Love their food, everything is cooked fresh to order but it doesn’t take that long since they always have a lot of people working. My husband and I eat here probably once a month. We went here today and one of the workers gave us free cookies while we were eating shout out to you lol. Not super cheap it’s about mid range, like a step up from fast food. Worth it though.“
Customers` Favorites
“Ordered online, was ready when I got there, food was good. I'm happy with it. I always stick to the roman burgers and wafer fries with cheese. It's one of those franchises that still tastes the same as when I was a kid. Prices are way too high to eat there often though, even with a discount it was still expensive, but can't blame them, that's everywhere now, but seriously look for coupons in the paper before going. The guy there was nice and friendly and this seams to be a clean location, didn't dine in but wouldn't hesitate to eat there. One negative is the Mr Hero App is awful, there should be an easier way to find your order. Next time I'll print the email I got so I don't have trouble finding the order number next time.“
Customers` Favorites
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“Stopped for a Cheesesteak meal today, 4/22/23 around 5pm. Everything was cooked just right, and delicious. I'll certaintly be going back. Also, staff very friendly and restaurant very clean. Thanks!“