2.5
Average
149 Reviews
2000 West Edgerton Road, Broadview Heights
Customers’ favorites
- Original Chicken Sandwich
- Hamburger
- Big Fish
- Whopper
“My experience at the Burger King inside the Great Lakes Service Area in Ohio was great!! I travel all over the place by car, and unfortunately, I’ve learned that fast-food restaurants inside highway service areas often come with poor customer service and food that is overly greasy. That’s why my experience at the Burger King inside the Great Lakes Service Area in Ohio was such a wonderful surprise! From the moment I walked in, the difference was noticeable. The food was fresh and not greasy. Even more impressive was the customer service. The manager and her entire team were friendly and welcoming. A special compliment to the lady manager, who deserves recognition. You can tell when a manager sets the right tone, because it shows in the attitude of the employees. After spending so much time on the road, it was refreshing to stop somewhere where the food was good and the people actually made you feel welcome. This Burger King is a great example of how a service-area restaurant should be run. Thank you to the manager and the entire team for making my stop such a positive experience! I’ll definitely remember this location the next time I’m traveling through Ohio. I was there, today, Friday August 14, around 2:00pm.”