Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill, a restaurant with locations varying in service quality, has received mixed reviews. One customer expressed frustration with the online ordering process, stating that their order was not ready upon arrival and required waiting time. However, another customer had a very positive experience with the manager, Jacob, at a Kenwood mall location. They highly praised Jacob's care and attentiveness, even for a simple order of chips and guacamole. Unfortunately, a third customer had a negative experience with a DoorDash order, receiving a cold bowl with insufficient chicken and an excessive amount of beans. This inconsistency in service and food quality may affect customers' overall opinions of the restaurant.

Menu

Add a Menu

Customers' Favorites

Photos

Add a Photo
Chipotle Mexican Grill
Chipotle Mexican Grill
View All Photos

Chipotle Mexican Grill Reviews

2.3
142 ratings
5
17%
4
4%
3
2%
2
9%
1
68%
Food
2.6
Atmosphere
2.2
Service
2.1

Share your opinion about Chipotle Mexican Grill

This location is fascinating. There are these phenomenal kids and 20 somethings that offer fantastic service and manage the ebs and flows of mall traffic with grace. Then you have this overlord style manager who clearly sucks the life out of his employees. If I had to guess he wears a mask to protect his identity as he comes and goes through a mall of repeat customers. On the days he isn’t there it is 5 stars and the employees even take the time to give complements and smiles...read full review
We used to order ahead, but it seems like you get larger portions when you order in person. It never takes too long, even at peak times. The food still delivers on health, flavor and value. The whole family enjoys the ap
This is a pretty good Chipotle, especially if you come right when they open so that the food is the freshest possible. I've been going to this location sporadically for years and I've never had any issues.

Read All Reviews(142)

Hours

Monday 11AM - 8PM
Tuesday 11AM - 8PM
Wednesday 11AM - 8PM
Thursday 11AM - 8PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 12 - 6PM
Updated on: