Milk Jar Walnut Hills

I hate to leave bad reviews, matter of fact this is probably the only one I've ever made in my life. We love the boba here but we will not be returning to the beechmont location. Two times now the staff has made rude comments. First, I brought my daughter and her friend (age 7) on our first visit, they were looking at the toppings when one of the workers yelled at them to MOVE! X2!! Because a customer was behind them, they didn't even give me a chance to intervene, no asking nicely,...read full review

They did our order wrong and continued to argue that, “I didn’t order that,” when in fact, I did. And my receipt shows it. We used to come here every week as a treat for our kids. The two young girls working in there tonight were disrespectful, rude, and we will not be back. They slammed the refrigerator doors over and over at me. I’ve never had this kind of experience anywhere! We are loyal customers turned into avoid at all costs! There’s boba elsewhere!

My son picked up my order for me, and there was no Boba, and the drink is wrong. The order was correct (it says so on the label) The Crestview Hills location was fantastic when you first opened, but consistently my drink is wrong and no one makes it right. The last time the gal said it was right (it was sweet milk, no tea) she argued with me and then the girl who made it said she couldn't read her handwriting and made it wrong. No apologies or anything, just eye rolls. This time...read full review