Cold Stone Creamery
$$ • Ice CreamAbout Cold Stone Creamery
Cold Stone Creamery Reviews
13 ratings
Share your opinion about Cold Stone Creamery
I visited this store on Wednesday and had a wonderful experience! I purchased both ice cream from Cold Stone and pretzels from Wetzel’s Pretzels, and honestly, everything was delicious.
What impressed me the most was the warm and respectful customer service. As soon as I opened the door, the Wetzel’s crew members warmly welcomed me. Then, when I went over to the Cold Stone section, the team members welcomed me again with the same friendly attitude. I was genuinely excited...read full review
What impressed me the most was the warm and respectful customer service. As soon as I opened the door, the Wetzel’s crew members warmly welcomed me. Then, when I went over to the Cold Stone section, the team members welcomed me again with the same friendly attitude. I was genuinely excited...read full review
I had a wonderful experience at Cold Stone Creamery in New Albany! The store was clean, welcoming, and had a great atmosphere. The staff was very friendly, helpful, and greeted me warmly when I arrived.
The ice cream was delicious, fresh, and perfectly creamy. I also loved being able to choose my favorite mix-ins and watching the staff prepare everything right in front of me. The portions were generous, and everything tasted amazing.
The service was excellent, and...read full review
The ice cream was delicious, fresh, and perfectly creamy. I also loved being able to choose my favorite mix-ins and watching the staff prepare everything right in front of me. The portions were generous, and everything tasted amazing.
The service was excellent, and...read full review
I had a wonderful experience at Cold Stone Creamery in New Albany! The store was clean, welcoming, and had a great atmosphere. The staff was very friendly, helpful, and greeted me warmly when I arrived.
The ice cream was delicious, fresh, and perfectly creamy. I also loved being able to choose my favorite mix-ins and watching the staff prepare everything right in front of me. The portions were generous, and everything tasted amazing.
The service was excellent, and...read full review
The ice cream was delicious, fresh, and perfectly creamy. I also loved being able to choose my favorite mix-ins and watching the staff prepare everything right in front of me. The portions were generous, and everything tasted amazing.
The service was excellent, and...read full review
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9:30PM |
Cold Stone Creamery in New Albany offers a wonderful experience with delicious ice cream and pretzels from Wetzel’s Pretzels in one location. The store is clean, well-maintained, and has an awesome atmosphere. Customers love the convenience of enjoying both brands in the same visit. The ice cream is delicious, fresh, and perfectly creamy, with generous portions. Customers can choose their favorite mix-ins and watch the staff prepare everything right in front of them. The staff is warm, respectful, friendly, and helpful, greeting customers warmly and providing excellent service. They even help children pick out their favorite toppings. The huge parking lot makes visits easy with no need to worry about finding a parking spot. This store is highly recommended for delicious food and great customer service.