“We were passing through as we were traveling for the Easter holiday. We stopped in about 30 minutes before closing to use the restroom and grab a quick bite for the road. We drive at night when we travel to avoid the worst traffic times.
Despite our late order, the staff was still very friendly and welcoming, especially Will and Eric. They were knowledgeable about the menu and were happy to fill our order. The service was fast without feeling rushed.
The food was made like all 5-Guys food. I always feel like the burger patties are a little too thin, especially for the price but I suppose thicker patties would take longer to cook so it makes sense.
My only complaint is that the music was way too loud. Everyone had to shout to be heard over the music even when we were standing less than a foot away from each other. Everyone had to repeat themselves several times throughout the transaction and conversation because the music was blaring so loud. The music selection itself was great though.“
“The blackberry milkshake wasn’t on door dash, so I called and whoever answered the phone was so helpful and said to put in the order for a different milkshake and that he would make sure it is blackberry. And he did not disappoint!! Great customer service.“
“My first fast food experience in the United States was absolutely sensational, and Five Guys truly set the bar high with its incredible food and atmosphere. The burger was juicy and flavorful, the fries were perfectly seasoned, and the high-energy, classic environment made the meal even more enjoyable. Combined with the fast and friendly service, it was the perfect introduction to American burgers and an experience I won't forget.“
“Loud music. Friendly workers. Greasy burger. The single patty cheeseburger was $8.39 w/free toppings. At that price, I expect free fries or a free drink. I surely would hope toppings were included. The burger was ok. Nothing incredible. The bun was soggy.“
“Kristin, Anthony & Jarod truly made my evening after the day I had at my business. They were very professional, kind, attentive and had awesome customer service! Not to mention how well the restaurant was clean. These employees truly need recognized by management.“
“This location has the best employees of any restaurant we have ever been to a huge shout out to the manager and especially two of your employees I didn’t get her name but she was working at 1:07 on Friday may 1st short reddish hair and also a huge shoutout to OC !!!!!!! I believe it’s Octto s what a great personality I hope you can do something good for your employees that take care of your business !!!!!!!!!!!!!!!!!“
“I have a gluten allergy and the staff was very dedicated to keeping me safe. The lady (didn't catch her name) was super friendly and cautious throughout the whole process. She was smiling, friendly and had a little dance to her step as the music played. It made the atmosphere better. I literally got back to the table and said this was by far the best 5 guys experience I've ever had. That lady was SO nice!
Dietary restrictions: Very well done on lettuce wrap, switching gloves for gluten allergy“
“Great experience! The burger was fresh, juicy, and very flavorful. The fries were excellent and the portions are generous 👍 The service was quick and the place was clean and well organized. Overall, a very enjoyable experience and I will definitely come back again.“